【Japani Hokkaido | Itä-Hokkaidon tilausajelut】Kushiro \ Akan-järvi räätälöity 5\7 tunnin tilausajo | Reitin vapaa järjestely

We were not experienced driving during winter so we decided to book this tour. This experience was great. Our guide and driver (Matsuyama-san) was extremely helpful during the trip and his driving skills were good. We covered everything we wanted to see and more. He even helped us to make a reservation for lunch. I would highly recommend this for anyone who prefers more comfort and flexibility instead of following a fixed tour group.

Kysyin useilta yrityksiltä, mutta kukaan ei tarjonnut palveluita Kushiron kaupunkiin. Tämä tilausajopalvelu oli erittäin nopea ja palvelualtis. Kuljettaja oli todella huomaavainen, tarjosi aktiivisesti matkailutietoa ja -vinkkejä, ja jopa auttoi valokuvien ottamisessa. Suosittelen lämpimästi. Kiinankielinen asiakaspalvelu toi mielenrauhaa ja poisti kommunikaation hankaluudet.

I had a wonderful time and the driver was exceptionally kind! Everything went smoothly and we even saw deer and a fox, of which the driver generously stopped for me to take photos!

Our driver guide is very helpful and took photos for us at each sightseeing spot. Due to heavy snowfall, he was able to pick us from Abashiri to Kushiro as all public transport was cancelled. We were able to visit places that were not in the itinerary. Although we had some language barrier but were able to understand through Google translate. Overall, we recommend the charter service if you are traveling during winter with heavy snowfall.

Plans were communicated via LINE. Multiple people are included in the initial chat to help with communication if the client isn't Japanese. Our driver, Yamazaki-San was very kind and a good driver, and did his best to communicate with us. I appreciated his hospitality. Matsuyama-san was a great driver as well. Both of them were flexible and cordial with our itinerary. I wish them nothing but success in their present and future, and would love to see them again in good health if I saw them again.

With limited tour option from Kushiro, we opted for this private car tour. Once booked, I was invited into a WhatsApp Group chat with the agency to reconfirm my booking and whether we have decided on the route. As first timer in Kushiro, I asked for their guidance but the response was not helpful at all, so we decided not to prolong the conversation and follow the default route. On D-day, the driver was polite, but on the way back, he started driving like he’s in a rush (we’re on time and return few minutes early). The car cleanliness can also be improved by vacuuming and emptying the dirty crumpled tissue. Other than the service, the view was good.

司機很用心安排，一直很想要帶我們去其他地方玩，不想要讓我們提前回飯店🤣

we loved our driver! He was punctual, patient, and super friendly. Most importantly, he drove very carefully, and I felt safe being in his car. When the lunch spot that he originally wanted to take us to was closed due to New Year, he even offered us his lunch!! After we turned down the generous offer, he insisted on driving for another 20 minutes to take us to a different ramen spot.

司機好準時接我們，帶我們去齊， 仲幫我倆人影相。不過就 好早完成， 他1430 就放低我們了。他說有點趕下場，不過也辛苦他超大風大雪下也帶我們上去 景點

Sumire was excellent. Highly recommend.