Why is the car model different from the one I booked?
Different cars of similar models can be arranged depending on the availability of the pick-up date. You will be provided with the exact model you selected only if you chose a package with the "Model guaranteed" tag.
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Other FAQs in "Airport transfers"
- Can I amend my airport transfer booking?
- Where will I meet my driver?
- What does the price shown in the search results include? What does 'All-in Fees' mean?
- How early after my landing time should I schedule my airport pick up service?
- What is considered luggage? How many suitcases can I bring? Will my luggage fit the vehicle?
- What does 'Free Waiting Time' mean?
- Are your vehicles wheelchair accessible?