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Help During your activity Vietnam ferries Policy of the ferry operators

Policy of the ferry operators

For GreenLines DP and Superdong operators, please refer to the policy below:

  • Free cancellation and changes can be made before Klook sends the e-ticket
  • Please contact operator directly to cancel or make changes to your ticket: Email: anhtana3hlk@gmail.com Phone: +84979990945
  • No refunds or changes can be made after Klook sends the e-ticket
  • The operator may cancel a booking due to extreme weather or unforeseen circumstances, in which case you can reschedule or get refunded

For Phu Quoc Express operator, please refer to the policy below:

  • No cancellations, refunds, or changes once a booking is made
  • The operator may cancel a booking due to extreme weather or unforeseen circumstances, in which case you can reschedule or get refunded. To make changes to your tickets, you can chat with us online. Simply go to the Bookings page, select the booking and then select the chat icon.
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