Am I covered for delayed departures, delayed arrivals, or both?
You can claim for a departure delay or an arrival delay. If both happen on the same trip, you can only claim for one. Your ticket or booking must show the scheduled time, and the cause of the delay must be eligible under the T&Cs.
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Other FAQs in "Multi-Transport Delay Protection"
- I already have travel insurance that covers delays. Why should I get Multi-Transport Delay Protection?
- Can I make a claim for Transport Delay Protection if my travel insurance already covers delays?
- What counts as "one trip" that's covered by the protection?
- What transport is covered? Do taxis or ride-hailing apps count?
- Am I covered if if I miss a connecting flight or activity because of a delay?
- When does my coverage start and end?