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Help During your activity eSIM

eSIM

  • Can I exchange iMessages using the eSIM?
  • Can I exchange text messages or calls with the eSIM?
  • How do I request for a refund?
  • How can I use the eSIM once I arrive at my destination, or check if my device is correctly set for eSIM use?
  • I can't connect to the internet with the eSIM on Klook. What should I do?
  • How can I connect to the internet after installing Klook eSIM?
  • How can I add Klook eSIM to my device without tapping the activation button?
  • How can I enable the eSIM function?
  • What does a network lock or carrier lock mean?
  • installed my Japan eSIM, but it says "No Service," "No Signal," or "Activation Failed." What should I do?
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