I’ll start with the positives. The hotel is very centrally located in Engelberg and offers a direct bus shuttle to the cable car station, which is convenient for skiers and snowboarders. The view from my room, facing the mountains, was beautiful. The breakfast buffet was also good, with a wide range of options. The spa staff were consistently kind, friendly, and eager to help.
That said, the overall experience was disappointing. The rooms were far too hot with no way to adjust the temperature. The bathroom did not meet four-star standards, and the pool was smaller than expected. The spa itself is tiny, with two saunas labeled 60°C and 90°C, but neither felt properly heated.
The room size was acceptable and included a balcony, but many basic amenities were missing: no iron, ironing board, kettle, or complimentary tea and coffee. The hotel markets itself as four-star due to the pool and spa, yet the room felt closer to a two-star property. Ours was extremely worn, with deteriorating finishes on the wardrobe and bathroom doors. Be cautious if you are not booking a renovated room.
The dinner restaurant was fully booked three days in advance, so we were unable to dine there at all. There were also unsupervised children running and screaming throughout the hotel, including in the spa, which made it difficult to relax.
Overall, not worth the price. You can find better value elsewhere.
Forfaits