While the check-in staff was helpful and the rooms themselves were nice and clean, our experience at The Viv in Anaheim was completely ruined the next morning by an incredibly intrusive housekeeping staff.At 9:00 AM, housekeeping walked straight into our room while we were still sleeping, completely ignoring the Do Not Disturb sign on the door and the fact that checkout is not until 11:00 AM. I explicitly told the staff member that we were not ready and to leave. I went downstairs around 10:00 AM, only for housekeeping to barge into the room a second time while my girlfriend was actively changing clothes. This happened despite the sign still being up and the staff being strictly told not to enter.Barging into a guest's room multiple times before checkout—especially with a Do Not Disturb sign displayed and people changing—is a severe violation of privacy and completely unacceptable. The front desk may be nice, but management seriously needs to train their housekeeping team to respect guest boundaries
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