Wilde Aparthotels, London, Paddington

Las clasificaciones por estrellas se basan en la visión general de Klook sobre la información de la propiedad (como los servicios e instalaciones incluidos, etc.), y son solo de referencia.

Clean room

Loved the hotel. Great location near two metro stations

We love staying at Wilde hotels, and overall we had a lovely stay here. The only thing that let it down was our initial experience at reception. We arrived around 50 minutes before check-in and asked whether our room happened to be ready. We completely understood that we were early and that the answer might be no, but the response felt unnecessarily abrupt and left us with more questions when we were told that it might be ready sooner, or it might not be and to stand to the side in the meantime. Adding to the confusion, more than ten guests were also waiting in what is quite a small reception area, yet no one explained what was happening. When it reached 3pm, it seemed to be assumed that everyone would come back to the desk to collect their key, rather than anyone being told when their room was actually ready. If the hotel’s check-in process is strictly 3pm with no exceptions, that is absolutely fine, but a quick explanation would have made the experience feel much more welcoming and organised. Instead, we were left hanging around feeling a little unsure of what was happening. It was a shame for the stay to begin that way, as every other member of staff we encountered was absolutely wonderful. The team at check-out were especially warm, friendly and helpful, and left us with a much more positive final impression. Despite the odd check-in experience, we would still happily stay at Wilde again.

Fantastic hotel, slight mix up with the booking, the hotel end but couldnt have done more to rectify it. Had a fab night, rooms were perfect, most comfortable bed I have ever slept in. Will definitely be booking more of this hotel chain!

Great option to a regular hotel, the appliances in the rooms were fantastic, especially having a fridge and a proper kettle! I purchased the food basket, very nice! The staff were very friendly and extremely helpful.

Staff was so friendly and helpful. My studio was spacious enough and had all the amenities I needed. Location is great, quick walk to Paddington station and so much around the hotel. Great stay!

Brilliant location for BST Hyde Park, great sized room for 3 adults, will definitely return

Very clean,great location,not much natural light ,bathroom very small for one bedroom apartment ,doors noisy ,small living area

They explained that, according to their policy, housekeeping is provided only for guests staying more than seven days. However, I felt that housekeeping service was needed after four days from check-in.

Great stay