Arc House Cordoba

Las clasificaciones por estrellas se basan en la visión general de Klook sobre la información de la propiedad (como los servicios e instalaciones incluidos, etc.), y son solo de referencia.

This place is a run down building. Don't look at the pictures that they show, it is the same building but destroy. In our case, it was spills of coffee on the floor, the toilet was loose and when you flush water came up from the floor and smell. It did not looked to us that they did not replace the bed sheets. The air conditioner was not working and they would not answer the phone after 10 pm, so we did not have any solution.The odor is a case apart. The odor was strong, mixture of chemicals and sewer (probably because the toilet leak). When we ask to be transferred to a different room, we were informed that it was no room available. We had to endure one night because it was too late to look for other hotel. We left next morning even that we booked for 3 nights.Final word, DON'T EVEN THINK ABOUT GOING THERE

The place was very poorly kept for the price and bed was horrible. It was like sleeping in a hammock and the bathroon had a horrible smeñl

Except for the hotel being central, there is not much else to enjoy, the bed sagged in the middle. You could hear the talking and the snoring of the neighbours through the wall. There was a motorcycle stop right below the window and they were roaring all morning. The AC had a clicking noise. Checking was horrendous even hotels.com weren’t able to reach them by phone. They keep you on the edge till the last minute before you can check in. All in all I wouldn’t recommend it unless you’re staying for a night or max two but be aware of the check in procedure. They are hard to reach.

Good stay, excellent location, good services

Great location, lovely place to stay. Nice quiet place with everything one needs

The accommodations were fine. But, the check-in process was unnecessarily complicated. We had to contact the property more than 24 hours before check-in to receive instructions and then told that instructions would be provided through WhatsApp, an app that we did not use. When we arrived at the property to drop off our luggage, we had to call a number that directed us to a different property (Arc House Mezquita) a 6-minute walk away for drop-off.

Stay was excellent but check in process was very painful. It was a virtual check in. No one to help. I asked even a day before that if someone would be there so I can leave my luggage. They said yes but no was there. No one answering a call or opening a door. No use of ringing a bell. 5 minutes after they start responding on WhatsApp. They provide a link so I fill form to check in. Then there was a separate form for a guarantee. WE have to provide a credit card information. What if some tourist has no data or internet. They cannot check in here and no one there to help.

The place very nice, that hotel is good central and segure. I Enjoyed.

This was a very basic property, and was fine for one night. It is a hostel, and was great for the time we slept there. Cordoba, has no ubers and we ended up walking half an hour the next morning to the train station, because taxis are not great either. But in general was a good hostel

The communication from the property leading up to the stay was good - They recommended the Mezquita parking and gave clear instructions of where the office was located vs where I would be staying, codes to enter etc. I was travelling from Malaga and reached later than I expected around midnight and then the NIGHTMARE began. The room was terrible and a health hazard - I booked an ensuite triple room which was the only one available. I decided to pay extra due to convenient location in old town close to mezquita (even though I am alone as safety matters to me and I didnt want to share). The size of the room was good and there was a double bed and single bed and it was ensuite with tv all right but the room was SMELLING MUSTY with no ventilation in the bath and the ONLY WINDOW in the room opened into the central courtyard used by others so it was always closed shut! The office was closed at that hour and no staff around so I could not ask for a change. I started to wheeze and sneeze but it was too late to find an alternate hotel and I had to wake early for a tour booked in the am. The aircon was really old noisy & rattled away but was no use. Having no other option I just had to bear it all night - I opened the window but the smell still persisted so I slept poorly and I struggled to breathe and by morning I woke with a bad throat. Also the double bed subsided in the centre and was too soft luckily the single bed was ok. I cannot comment about the other rooms in the property