OYO Posada Astrud,Cuetzalan

Las clasificaciones por estrellas se basan en la visión general de Klook sobre la información de la propiedad (como los servicios e instalaciones incluidos, etc.), y son solo de referencia.

Clean rooms very nice place

Communication with the office staff was difficult, and accessing the family rooms required either climbing stairs or taking a slippery, rocky path. There was no reception support available to help with our luggage. The pool also didn’t appear to be in use. The property itself is charming and maintains its original character, but that means there’s no air conditioning and no modern amenities. TV never worked and due to the humidity and ceilings having holes, bugs were visible in the room. The room was surrounded by vegetation. Excellent room service when it came to cleaning. Wifi was not stabled, and we had no electricity for a day (keep in mind this is a small town), but wanted to mention it.

Different that what look in their website very poor service

Para empezar cuando llegue, no habia nadie atendiendo tuvimos que esperar como 10 mins, no habia toallas, no tenian agua para tomar incluso fui a recepcion y tampoco tenian agua, tuve que caminar a una tienda para conseguir, no lo recomiendo

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Hotel muy bonito, limpio y silencioso, exelente para descansar, personal agradable y servicial

No water, no toilet paper and poor management

Le falta mucho mantenimiento y alguien que tenga conocimiento de atención a clientes en recepción.

I appreciated my stay at Oyo hotel with very nice staff and clean room. The little green space behind is refreshing. Breakfast limited but they can support your request. Just at 10-15mn by walking to center of village. Little inconvenience could be some noise from the road if loudly. Overall good for price paid

The room was next to maine road, it was so hot, could not open window because anyone could stick their hand through the window.