Capital Inn - Guest House

Las clasificaciones por estrellas se basan en la visión general de Klook sobre la información de la propiedad (como los servicios e instalaciones incluidos, etc.), y son solo de referencia.

The location for this property could not be better. You’re close to everything in Valetta but at the same time it’s incredibly quiet. The rooms are clean/simple and nothing fancy so be realistic in what you are getting and why you are getting it. For the price it’s worth it. The property should be more prompt in sending the confirmation details as a day before my trip I had no info. I do commend Hotels.com for their assistance in rectifying that. The only glitch with the property itself was the check in process as the buzzer code outside did not open the door. So I had to call someone. I figured out that it didn’t work because the front door has a second lock and if that lock is locked the buzzer does nothing to change that. Once I was able to get access and get my own key for the front door and my hotel door, the stay was seamless. The property should improve the instructions it gives and suggest using the key in the outer locked box when they first arrive if the buzzer code doesn’t work or just have someone on site when a guest arrives. Or update the front door. Overall the glitches didn’t take away from the vacation. The cleaning staff were kind and helpful.

The rooms were very humid, no towel could ever dry. Though the room looked clean, I found a cockroach. (I guess it is due to humidity.) The first day there was no soap by the sink, but the second day the cleaning lady came and filled it. When I showered, there was water leaking from the shower to the floor. Fortunately, next day the cleaning lady wiped it off. There was no window. I did not realize that when I booked. I also did not realize that this was more of an AirBnB rather than hotel. Expedia should mention it. Towels and bed sheets were fine. Bed was fine.

Really good stay room clean and central

Great location and everything is in walkable distance, not a manned property but housekeepers come and go. They did their best to accommodate our early check in and it was highly appreciated! Great stay if you’re looking for a quick break in Malta.

property was super location, getting around was easy... and hospitably was beyond satisfaction..

Despite reading mixed reviews online, was pleasantly surprised. Location is in quiet area and very central to everything in Valetta, including spar groceries. Room 6 is spacious, with comfortable bedding. Upon arrival, they provided water bottle & local sweet and savoury biscuits which was lovely. Aircon, mini bar fridge, tv all in working order. As per online reviews, the shower base edging is too shallow and indeed does not keep water in when showering, so the floor does get very wet. Bring your flip-flops to avoid slipping! Towels provided were a bit stained/dirty too. Didn't have any concerns with bad odour/smell in room. The only minor issue I had was with the room door handle and lock - it wasn't screwed in so if you're not careful the handle it may fall out in your hands. This also made it difficult to lock/unlock room. I texted the owner about this safety issue, but never got any response. Was able to leave luggage for a few hours on departure day at a nearby hotel. Overall, I'd recommend staying here.

Very good experience , location fenomenal , place was very quiet and clean , staff very friendly and accommodating needs , will definitely come back

Rooms were clean and spacious, and cleaning staff were pleasant. My only complaints were that there’s no physical receptionist, and that accessing the hotel can be difficult in the evenings. The digital code did not work one evening, requiring me to make a roaming call with their staff to resolve the issue. The issue was eventually resolved when staff provided a separate code for a physical key box to access the hotel entrance. Needless to say, it was unnecessary to pay for international roaming calls just to access the hotel. Recommendation: Have a WhatsApp compatible number for guests to call staff, and ensure digital code is accessible 24/7.

I was very dissapointed as I ordered 2 rooms in Capital Inn Guest house - for me and my colleague. After I made reservation I received two emails with instructions and then it was done for me. However, when I came to Valetta and wanted to check-in, I realized that one room is in Capital Inn and another one is an appartment in the different part of the city. Maybe it is my fault that i did not check properly emails, where they confirmed my stay in different accomodation - but i would never expect that somebody can book appartment for you in the other part of the city without prior and clear notice. If I knew I am in another accomodation as my colleague I would try to find another hotel. At the same time my colleague that stayed in Capitall Inn was complaining that huge spot of mould is on the wall - that could be dangerous during longer stay.

Things began appallingly on arrival: the hotel does not employ Reception Staff and the automated entry system did not work: I was outside for almost 1 hour until an existing guest arrived with his key. According to neighbours, this scenario is commonplace, plus the 'emergency phone number' is usually unresponsive. Later in the week I gave access to a new arrival. However, once I had possession of my 2 keys there were no further entry problems. Additionally, the TV in the room only broadcast a single Maltese language channel. The room was not fully cleaned every day. The wifi did not initially respond, but this problem was swiftly resolved. On a positive note; the location was excellent - tourist sites and innumerable restaurants were within 3-10 minutes walking distance; the hotel's fees were relatively cheap. The Maltese were overwhelmingly friendly, co-operative and helpful.