¿A dónde?

Fechas de entrada/salida

Selecciona tus fechas

Huéspedes y habitaciones

2 adultos, 1 habitación

Encuentra más hoteles en Cancún

Krystal Cancun

Paseo Kukulcan km 9, lotes 9 y 9A(Zona Hotelera)Ver mapa

RM 716.99por noche

Este es el precio más bajo en 30 días, según las tarifas del 30 Nov.

Principales razones para reservar
Ideal para familias
Instalaciones para niños
Cerca de la playa
Excelente vista
Servicios populares
Club infantil (gratis)
Bar
Enchanted Garden
Wifi gratis
Gimnasio
Balneario
3.9/5Bien 1K+ reseñas
Explorando la zona
Aeropuerto Internacional de Cancún, 17.6km, A unos 20 minutos del hotel en coche
Hotel Krystal Cancún, 100m, A unos 2 minutos del hotel a pie
CANCÚN MÉXICO, 200m, A unos 2 minutos del hotel a pie
9
Standard Room, 1 King Bed, City View
1 cama de matrimonio o extragrande

32.0 m²

Vistas a la ciudad

11
Standard Room, 2 Double Beds, City View
2 camas

32.0 m²

Vistas a la ciudad

8
Club Room, 2 Double Beds, Balcony, Ocean View
2 camas

34.0 m²

Vistas al océano

8
Club Room, 1 King Bed, Balcony, Ocean View
1 cama de matrimonio o extragrande

34.0 m²

Vistas al océano

7
Family Studio, 1 King Bed with Sofa bed, Ocean View
2 camas

40.0 m²

Vistas al océano

14
Deluxe Room, Balcony, Ocean View
Tipo de cama asignada en la entrada

32.0 m²

8
Romantic Room, 1 King Bed, Balcony, Oceanfront
1 cama de matrimonio o extragrande

34.0 m²

Vistas al océano

No hay imágenes disponibles todavía
Presidential Suite Ocean Front
1 cama de matrimonio o extragrande

132.0 m²

Vistas al océano

No hay imágenes disponibles todavía
Altitude Suite Ocean Front
1 cama de matrimonio o extragrande

51.0 m²

Vistas parciales al mar

Gana KlookCash con esta reserva y ahorra en la próxima

Reseñas

Leer todas las reseñas
3.9/5.0

Bien

1K+ reseñas
Ubicación
0.0
Servicios ofrecidos
4.0
Limpieza
3.6
Ambiente e instalaciones
3.9
Todo
4.5+
3.0+
Richard
Revisado: 31 jul 2026

2.0/5.0

Por debajo del promedio
The staff lost a star since I had horrible waitress service at one of the restaurants on the beach. She came by took the simple hamburger order and I never saw her again. It's a shame because the entire interior of the hotel needs a facelift. The rest of the staff was excellent and upheld the high standards of care that you get when visiting the very hospitable city of Cancun. Thanks to all the wonderful staff and not the poor waitress (maybe she was having a bad day... and I hope it was just my experience).
Luis
Revisado: 30 jul 2026

5.0/5.0

Fantástico
Staff was incredible, specially Aurora and Damaris, all the staff deserve recognition. Mainly Aurora who was our concierge and was very wooried about our stance in the Hotel
Patricia
Revisado: 28 jul 2026

1.0/5.0

Por debajo del promedio
I had the most terrible experience at this hotel. The hotel is so run down. It needs a major renovación. I upgraded to a ocean view hotel room. It had so many flaws omg — the balcony door couldn’t be locked / it was such a struggle opening it up & closing it. The toilet seat was bent down - safety box didn’t work. I had chosen the (only breakfast) choice - so so I had to pay for other services . When I checked out today I happened to find out that there were charges that I didn’t Consumed . I explained to the staff in the front desk that I have already paid for those charges with my cc. They stop had the nerve to charge me. It was a horrible experience. I would not recommend this hotel at all besides the fact that the prices are equivalent to a 5 star hotel. Bad experience There was
Yurisay
Revisado: 28 jul 2026

5.0/5.0

Fantástico
Nos gustó mucho y el personal daba muy buena atención
Eidi Lucy
Revisado: 28 jul 2026

5.0/5.0

Fantástico
Amazing. I recommend!
Erin
Revisado: 21 jul 2026

4.0/5.0

Estupendo

Me alojé con amigos

We didn't go with all inclusive at this site, so we enjoyed being able to leave the property for many of our meals and drinks. There was a large grocery across the street and a pharmacy next door. The property was pretty and well maintained except for some renovating they seem to be doing on some of the room floor exterior. Not disruptive at all though. There was plenty to eat on site with coffee shop and pool bars. The free cabana on the beach for a day (for booking with expedia) was really nice perk that we didn't relaize we would have. The cofffe(espresso) in the room was actually great, not typical hotel room coffee thats for sure.
Fabricio Fernando
Revisado: 21 jul 2026

2.0/5.0

Por debajo del promedio

Me alojé con mi familia

In general the hotel needs a modernization and a refurbishment. During my stay one of the elevators of my tower was broken for 8 days, obliging us to take the stairs to the 8th floor almost every time. This is totally unacceptable, a broken elevator for 8 consecutive days!
Vanessa
Revisado: 20 jul 2026

5.0/5.0

Fantástico

Me alojé con amigos

everything was great. I think check-in. It's just a long process, it's very slow and they won't give you the room till 3
Will
Revisado: 16 jul 2026

1.0/5.0

Por debajo del promedio

Estancia con pareja

Needs a lot maintenance. Painting No hot water Calls interrupted sleep. No room cleaning.
Bairo
Revisado: 16 jul 2026

5.0/5.0

Fantástico

Me alojé con mi familia · Para amigos y familiares

1521 and 1703 . The little cooler for the drinks did not work, other than that it was great!!! I got the breakfast package, good variety. I requested the 2 rooms to be decorated, 1 for love. 1 for a birthday. The decor was also amazing.

Descripción general

Krystal Cancun

Habitaciones:502
Pisos:8
Clasificación por estrellas:

Located in Cancun (Zona Hotelera), Krystal Cancun is within a 10-minute drive of La Isla Shopping Mall and Aquaworld. This beach resort is 6.2 mi (9.9 km) from El Rey Ruins and 6.5 mi (10.5 km) from Plaza Las Americas.

Descripción

Located in Cancun (Zona Hotelera), Krystal Cancun is within a 10-minute drive of La Isla Shopping Mall and Aquaworld. This beach resort is 6.2 mi (9.9 km) from El Rey Ruins and 6.5 mi (10.5 km) from Plaza Las Americas.

Ver todo

Explorando la zona

Transporte

Aeropuerto Internacional de Cancún

Aeropuertos
17.6km

Atracciones

Hotel Krystal Cancún

100m

CANCÚN MÉXICO

200m

Playa Fórum

300m

Playa CocoBongo

400m

Playa Gaviota Azul

400m

Zona Hotelera Cancún

400m

Selina Cancún Laguna Zona Hotelera & Cowork

500m

Playa Caracol

500m
Ver mapa

Instalaciones y servicios

Servicios populares
Club infantil (gratis)
Bar
Enchanted Garden
Wifi gratis
Gimnasio
Balneario
Familiar
Juguetes para niños
General
Aparcamiento (gratis)
Aparcamiento
Prohibido fumar en todo el recinto
Servicio de guardería (de pago)
Tienda de recuerdos
Tienda
Ascensor
Peluquería/Salón de belleza
Servicios de bodas
Aparcacoches gratuito
Jardín
Instalaciones para empresas
Salas de reuniones
Instalaciones para banquetes
Servicios de limpieza
Servicio de lavandería
Servicio de recepción
Recepción 24 horas
Consigna para equipajes
Conserjería
Cajero automático/banco
Mostrador de información turística
Personal multilingüe
Salud y fitnes
Sauna
Piscina infantil
piscina al aire libre
Comida y bebidas
Bar junto a la piscina
Servicio de desayuno (con cargo adicional)
Actividades
Juegos
Vóley playa
Ver todas las instalaciones

Políticas del establecimiento

Hora de entrada/salida

Hora más temprana de registro:Después de las 15:00

Hora de salida más tardía:Antes de las 12:00

Política de registro

El huésped responsable del check-in debe tener 18 años o más

Instrucciones especiales para el registro

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Descripciones de registro

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Nota: Las políticas de registro varían según el establecimiento. Por favor, revise cuidadosamente antes de reservar

Política de niños

Los niños de todas las edades son bienvenidos en este alojamiento.

Cargos obligatorios

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Cash Breakage deposit: MXN 3000 per stay

A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

Otros cargos

Fee for buffet breakfast: approximately MXN 390 for adults and MXN 195 for children

Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Comida y bebidas

Enjoy Mexican cuisine at El Mortero, one of the resort's 5 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.

Ver todas las políticas

Estancias cercanas

1/5

Aloft Cancun

Aloft by Marriott Cancun
4.3/5
Estupendo
404 reseñas
100m de CANCÚN MÉXICO,Cancún
Cerca de la playa
RM640.37
Impuestos y tasas incl.: RM640.37
1/5

Sunset Royal Beach Resort - All Inclusive

3.6/5
Bien
550 reseñas
200m de Le Blanc Spa Resort Todo Incluido Solo Adultos,Cancún
Cerca de la playa
RM1,556.68
Impuestos y tasas incl.: RM1,556.68
Inicio México Cancún Hoteles en Cancún Krystal Cancun

Explora más en Klook

Todo lo que necesita para su visita a Cancún

Los mejores destinos en México