Hacienda del Mar Los Cabos, An Autograph Collection All-Inclusive Resort by Marriott

Las clasificaciones por estrellas se basan en la visión general de Klook sobre la información de la propiedad (como los servicios e instalaciones incluidos, etc.), y son solo de referencia.

My wife and I had a relaxing vacation at Hacienda del Mar. This is secluded from Cabo San Lucas and about a 15 minute taxi drive to downtown. This used to be a Sheraton property so many of the taxi drivers knew it as the Sheraton. We found the food and hospitality to be excellent. The only thing that left a bad taste in our mouth was immediately upon check-in we were shuffled over to a desk where a sales person wanted to give us 'free trips and massages' to sit in on a sales presentation. We had been up since 3 AM and the person wouldn't let us leave without committing $50 cash (refundable) and accepting a breakfast/sales pitch invitation in exchange for a dinner cruise and massage. We were exhausted from early wake up and travel. We just wanted to get to our room and get some food.

The property was always clean. The hospitality was above and beyond. They also had activities during all parts of the day and nightly entertainment. The food was excellent.

Had a wonderful stay

Hacienda Del Mar exceeded our expectations. The property is beautiful, the views were spectacular and the staff were so friendly and accommodating.

Great times and excellent resort. The food was amazing and everyone was extremely friendly!

We had an absolutely amazing stay at Hacienda del Mar! We traveled as a group of 12, and every single one of us had a wonderful experience from beginning to end. The resort is beautiful, exceptionally clean, and very well maintained. The customer service was outstanding, and the staff truly made our vacation unforgettable. A special thank you to Angel, Nathaly, Alejandro, Adrian, Guadalupe, and Miriam for their exceptional hospitality. They were always welcoming, friendly, attentive, and went above and beyond to make sure our group was taken care of. Every staff member we interacted with was amazing. Whether it was the person refilling our beverages, the restaurant servers, housekeeping, the entertainment team, or any other employee around the resort, everyone treated us with kindness, warmth, and genuine care. That level of hospitality made our stay even more special. The food was incredible at every restaurant we visited. Every meal was delicious, with excellent quality and plenty of variety. The pool was beautiful, the entertainment was fantastic, and the entire property had a fun, relaxing atmosphere. Our entire group had an unforgettable vacation, and everything exceeded our expectations. Hacienda del Mar has earned a well-deserved five stars from us, and we can't wait to return! We highly recommend this resort to anyone looking for exceptional service, amazing food, and a beautiful place to relax and make lasting memories. With heartfelt thanks, The Nagra Family

We booked through Expedia - we were assigned a room very far from the pools, but it was a beautiful walk so we did not mind as much. Although along the walk, you could see many many empty rooms.There was an unusual odor in the room that quickly gave us a headache. We called down to the desk to have someone check it out. They reassigned us a room, one floor directly above us, but we had to wait for it to be cleaned- even though there multiple empty rooms. The next room did not have a stocked mini bar, or slippers, or snacks, or water like the other room did. Again, we did not want to keep complaining so we may do. The pool water in July is very very warm so you should be prepared for the humidity and the heat if you stay during this month. Getting in the pool was not refreshing. Eating in the restaurants outside was not refreshing or enjoyable. The restaurants are not air-conditioned and the seating outside have very few fans. So basically be prepared to sweat while trying to eat a delicious hot meal. Add one glass of wine and you will melt into a sweat puddle. Not that this is the staff’s fault, it’s not. With the hotel being maybe 30% at capacity, I was surprised we weren’t offered better amenities or even a nicer room. Our showerhead was clogged and our sinks had poor water pressure. The grounds are very beautiful and the food and drinks were good.

Overall, our stay at the Hacienda Del Mar Los Cabos was highly enjoyable, though it's clear the property is still in transition. While it is now part of the Marriott Autograph Collection, the current standards still fall a bit short of what you might typically expect from the brand. If you are a Marriott Bonvoy member, I would still absolutely recommend this all-inclusive property—just don't head into it expecting JW Marriott luxury. The resort boasts a beautiful, picturesque location right on the beach. However, keep in mind that the ocean here is entirely non-swimmable. You cannot enter the water, so come prepared to spend your time lounging by the pools rather than wading in the surf. The onsite restaurants were consistently solid across the board. The standout culinary experience of our trip was definitely Del Cortez. Note: There is a $35.00 USD surcharge per person to dine here, even on the all-inclusive plan. Is it worth it? Yes. The incredible beachside ambience, stunning views, high food quality, and attentive service make the extra fee well worth it for a special night. The absolute highlight of this resort is the staff. From the front desk and pool servers to the restaurant waiters, everyone was incredibly warm and welcoming. They truly go out of their way to make you feel like part of their family. A fantastic option for families and Bonvoy members looking for great service and a beautiful property, as long as you understand the ongoing brand transition.

I highly recommend this resort. The customer service was fantastic, the food is amazing, De Cortez is well worth it and the property is very clean and scenic. The layout is chaos but that’s the fun part. Walk around everywhere. It’s fun because it’s unique. You will not see many places like this.

Cute, clean and very cozy hotel. Nice staff everywhere. Not over crowded which I loved. Amazing food with Amazing views.