The hotel was great overall when it came to the accommodations. The king-size bed and couch were a nice touch, and we especially loved the balcony. It was the perfect place to relax in the evenings and enjoy our morning coffee.
Unfortunately, we did not have Wi-Fi during our entire stay, which meant the TV services were unavailable as well. Having to rely on valet parking was also frustrating, particularly one evening when we waited over an hour for our car. In addition, only one elevator was working during our visit.
The staff was friendly and did provide a $70 credit for the Wi-Fi issue, which we appreciated, but we felt additional compensation would have been appropriate given the valet delay and other inconveniences. On a positive note, the staff at the Firefly Restaurant were absolutely amazing and provided excellent service throughout our stay.
Despite the issues, we enjoyed our visit and would consider staying there again if we return to Washington.
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