I recently stayed at this hotel and at check in I noticed it was hot in the lobby and I mentioned it to the front desk clerk and he said oh it’s because of the unusual high temperatures in the city. I thought that was odd but carried on.
We get into our room and it was even hotter in there. We flipped some switches on the AC unit got ready and headed to a concert hoping it would be cooled off when we returned.
Well… it was not, it was even hotter. We called down to the front desk and asked if someone could come have a look, the gentleman comes in flips a couple switches and says “ give it 10-15 minutes it will cool down now”. It did not, we boiled all night long. At check out the woman asks “how was your stay?” I said it was terrible and told her how hot it was she responded by telling us how they were upgrading their AC units on the 2nd & 3rd floor and that the AC was not working and she apologized for the inconvenience. So the other staff members lied to us.
This is something we should have been informed of at the time of booking or even at check in.
Also there was black hair all over the bathroom counter and a hair tie still in the tub.
Will not be returning to this location ever!!
Aparcamiento (de pago)