I've stayed at this hotel many times for work, and this was my first visit with my family. Overall, we had a great stay, which is why I'm giving 4 stars.
The only issue was the parking garage. We were initially told to park on P1 because of our larger vehicle, but when we returned, P1 was full and we were instructed to park on P3 or below. Our vehicle cleared the garage entrance without any issue. However, when we went to the lower levels, the overhead clearance bar struck our roof rack and left scuff marks.
What made it especially confusing is that both the garage entrance and the lower-level clearance bar are posted as 6'1". As a guest, it's reasonable to assume that if your vehicle clears the entrance, you'll also be able to access the parking level you're directed to use. If there are different effective clearances between levels, there should be a better warning before drivers commit to going down.
I reported it to the front desk so they could hopefully prevent it from happening to someone else, but there was no follow-up from management. We otherwise enjoyed our stay and would return, but I hope the parking garage signage and warning system are improved.
Aparcamiento