Britannia Grand Hotel Scarborough (Grand Hotel Scarborough)

Las clasificaciones por estrellas se basan en la visión general de Klook sobre la información de la propiedad (como los servicios e instalaciones incluidos, etc.), y son solo de referencia.

Fly in buffet at evening meal Room was filthy Staff extremely rude Am currently going through environmental health with my complaint. Please save your money and go elsewhere

Room filthy window all misted up bathroom silicone all mold cobwebs ever were

Good

Checked in, went to my room and it wasn’t even cleaned after someone had left… sheets messy, can on the table and an absolute mess. Had to go back down to get them to give me another room. Room quality not well maintained, lift takes a very very long time to come so we had to use the stairs alot and we was on the 4th so it was a trek. Overall stay I was not happy with.

Used hotel to sleep at night as was out most of the day shopping and trips by train. Beautiful scenery as had beech opposite hotel and a tram to take up and down from the beach.

I have photos. There is coffee up the wall. Chipped, bath the bed moves when you sat on it. They put soon the basement absolutely disgusting. And I only stopped there for the one night because I changed hotels.I wouldn't even let a dog stay in that place

Staff was friendly room was poor couldn't open the window the curtains was off the rail so wouldn't close properly.shower sprayed everywere bathroom was filthy hairs everywere ( both off the head and nether regions ) the voile curtain was stuck to the side of the window with plasters. Had a fan that didn't work was covered in dust and the bedside tables had glass cover on top which slide about more than you would on a ice rink. (Dangerous) The floor was covered in dust around bottom of the bed and the spoons well lets just say you wouldn't of made a drink. Pay more money and stop some where else.lesson learnt ! Needs new carpets in corridors and painting and in the room infact.was very loud people shouting,doors banging and the menu is rubbish.

My stay at this hotel was one of the worst experiences I have ever had. I stayed at the hotel for three nights. Check-in was supposed to be from 3:00 PM, but I had to wait for almost 40 minutes. Even after completing the check-in process, I had to wait another 10 minutes before I could finally get to my room. The rooms are not cleaned at all during your stay. I was told that for stays of fewer than five nights, the rooms are not cleaned — not even the rubbish is taken out. I found this completely unacceptable. On top of that, the breakfast is expensive and there isn’t much variety. Overall, I was extremely disappointed with my stay and would not recommend this hotel to anyone.

Had a really nice room with a sea view which was exactly what I had asked for. Very nice

It was really good I like the room I was in and would love to have that room again