Upon arrival, I noticed a loose toilet handle and unstable toilet seat. While disappointing for a 4-star property, I initially overlooked these issues. However, there was also a persistent noise coming from the room that disrupted my sleep. I hoped it would resolve itself, but it was still present the following evening, after I had already lost a night of rest. I contacted the front desk and maintenance was sent to investigate. The maintenance employee stated he had never heard anything like it before and even knocked on neighboring guest room doors around 10:30 PM trying to identify the source, upsetting that guest. Unable to resolve the issue, the hotel decided to move me to another room. I had fully unpacked and was traveling with four backpacks and a large checked suitcase. When I asked for assistance moving my belongings, I was told no one was available. I was forced to pack and move everything myself late at night while already exhausted. After settling into the replacement room, I discovered more issues: a recurring beeping noise. I recorded it and returned to the front desk. An engineer eventually fixed it, but later I could hear similar beeping coming from nearby rooms. I also discovered weak water pressure, a bathtub that filled even when the stopper was not activated, squeaky beds, and white stains on the furniture. When I called the front desk multiple times regarding these concerns, no one answered. This is NOT a 4 star stay!
Aparcamiento