Marsh Farm Hotel

Las clasificaciones por estrellas se basan en la visión general de Klook sobre la información de la propiedad (como los servicios e instalaciones incluidos, etc.), y son solo de referencia.

Very dirty room, we couldnt close the door and windows, there were alot of dust all around the room and the carpet, the room smells really bad. It is a disgusting hotel.

Worst hotel I have ever stayed in. Should not be allowed on Expedia. Room smelled of cigarettes. Carpet had stains all over it. Hadn’t been vacuumed. Avoid !!!

Even booked a budget hotel I'd expect a certain level of cleanliness, the room we were in was dirty, cobwebs hanging from the ceiling, the floor was grotty, bathroom door didn't shut, hole in the one wall, wallpaper peeling off ,such a shame as I can see it was once a nice place! The lady on reception however was lovely and provided us with a hairdryer, a pillow and a fan minutes after requesting them .

Sadly this time the room left a lot to be desired. Firstly the room was like a cauldron, with a dormer style window, that could only be open about 5 inches. Pooped to reception as the television wasn't working, I had fried auto tune and everything (I'm no tech dummy) and no luck I asked the guy on the desk, he tried and failed to, we did secure a fan though. I was told that I would get a breakfast thrown in , I did mention straight away that I would be leaving before breakfast started, so I didn't get that offer in the morning Then on to the shower, it didn't work, and even if it did the shower would be perfect for those who were 4ft 6. No water came out of the shower head so sadly another fail I did give the hotel chance to answer these issues prior to this review, but got blanked, So bad review time Won't be going back

Nice, helpful. Comfy beds

Traveled down late in evening from London Called on route around 8pm to make sure I could check in around 11pm, no body answered so I left a voice mail with my number, the time I was planning to arrive, my name, booking and a request if there is any issue with me checking in at this time, please call me so I know NO REPLY, NO CALL BACK, NO RESPONSE Arrived 11pm no body on site, reception closed, no bell, no contact number for out of hours by reception (another guest told me they used to have a sign with an emergency or out of hours contact on the wall but this has now been removed) I obviously tried calling the number for the hotel, option reception 5 calls no answer, option for all other inquiries 5 calls no answer… At no point through booking did this mention there was a closing time for checking in, no part of my itinerary email mentions this, and confirmation email from hotel did not mention this So I spent money on your hotel and business just to spend the night in my car at the side of a road… THANKS FOR THAT BTW

The bathroom was a disgrace. Grubby, poorly maintained, flooring and panels were heavily water damaged. A small leak from wash basin. Decor was grubby. The main bedroom was more like being in a hostel. Expedia should not be including this facility!

Was ok

Friendly staff Warm was clean, but the décor is a little tired now Bed comfy Shower warm 👌

The worst hotel I have ever stayed in! This place is extremely run down, old and filthy. The photos on the this website must be from 50 years ago, as it looks nothing like that! The room was dirty, with cobwebs on the ceiling and windows, thick dust in the wardrobe and someones dirty used tissue still in it. Old fashioned carpet & curtains that are faded with wear and tear. The carpet was dirty with crusty stains and visible dust in the corners. The bathroom was from the 60's, peach bathroom suite with mahogany panels. There was so much limescale on the taps, they were green, with crusty marks in the sink, and in the base of the toilet that it was totally brown. The shower head over the bath had so much limescale that it just dribbled, so totally pointless. The worst part was that they never service my room in the 5 nights that I stayed there! After day 2, I went to reception and complained and asked why my room had not been cleaned, no fresh towels, no rubbish removed, no toilet roll. I also complained at how dirty my room was with cobwebs and dust.The 2 people in reception apologised and said they only clean rooms twice a week. That's disgusting! They handed me 2 toilet rolls and assured me that my room would be cleaned the next day. This never happened. In my whole stay they never cleaned my room or replaced my towels, even though I had requested it. They could not be bothered to offer any customer service. Don't waste your money staying in this horrible place, it's awful!