Casa del Mar Cozumel Hotel & Dive Resort (Casa del Mar Cozumel Hotel & Dive Resort with Beach Club access included)

Las clasificaciones por estrellas se basan en la visión general de Klook sobre la información de la propiedad (como los servicios e instalaciones incluidos, etc.), y son solo de referencia.

Casa Del Mar is perfect for a low-key getaway! Their access to the water is lovely. We enjoyed walking over to dip in the cool Gulf water and lounging in the shade to watch the waves. We did an open water swim and took a scuba trip from Marine World right next door. The on-site meals and drinks were great and the staff was super friendly and helpful.

We had a great stay. The staff was incredibly friendly and helpful with anything we needed from help getting logged into wifi to arranging taxis for us. We ate at the restaurant on sight and it was good food and great wait staff. They were fun and got to know us. We really appreciated the ice and filtered water available on site also. We used the pool one day and it was nice, but didn't spend a lot of time there. They have a bridge to walk over the road connected to the property that we used to get to the pier where our dive guides picked us up. It was nice to be able to have a safe/easy way to get across the road while carrying dive gear. We visited in July and our understanding is that was their "off" season. The only downside to this location, which is no fault of their own, is that area restaurants were only open during the hours when the cruise ships were in port, thus closing earlier in the evening. This eliminated some dining options that were easy to walk to. We just learned to grab dinner earlier before the ships left port. Or you can take a taxi into downtime to some very nice restaurants. Overall - very good stay. Nice room amenities, such as a refrigerator, coffee pot, microwave, since, dishes & Silverware. Wifi was good and our family room had 3 tvs, one in each bedroom and one in the living room. We'd stay there again!

We love Casa Del Mar staff and amenities. The food is really good from the menu but they will also customize for your needs. They make a great margarita from scratch versus a mix using limes from Mexico and Squirt (ask for the recipe). The ocean views from your room are breathtaking at sunset. They have their own private beach area and you can snorkel right at the hotel. We find it to be a great value.

The Hotel allows smoking in the pool area. A place where kids are playing and people are relaxing. very disappointing The menu needs improving.several restaurants within walking distance have much better food and a broader menu. The bar is limited in options Those are all Managment/ownership issues and have nothing to do with the wait staff. The service is awesome there.

Casa del Mar, across Melgar (main oceanfront drive) from the beach, is old school Cozumel - verdant gardens, a winding circular drive, and charming, rustic, and comfortable interiors. I stayed at CdM for the first time back in 1993, but through the years I generally stayed at La Ceiba, its former sister property across the street. La Ceiba had been sold off and ruined long ago, catering to the nasty cruise ship passengers (La Ceiba now bought up by Carnival cruise line to aid them in the cash extraction process). But Casa del Mar, the hotel under review here, still feels like old Cozumel. Felt so comfortable to be back, with its swim up bar and its outdoor restaurant, both open late. A pedestrian bridge takes you from the pool area across Melgar to the Del Mar Aquatics dive shop and a decent beach dive. The dive shop will allow other dive companies to pick up there. As far as the room goes, I was in one of the garden view rooms. I enjoyed it. One of the two queen beds was so soft it was unsleepable, but the other one was fine, and there was only one of me. So, when reservating, request a room with new, firm mattresses. The AC took a while to get going, but it got the room nice and frosty. The shower was great - plenty of hot water and good pressure. No issue at all with noise, as this place is buffered by its expansive gardens, where you might see a pair of javelinas roaming. There is a safe in the closet, but you must get the lock from the front desk. Heart and soul here!

Lovely property and the staff was very helpful! They gave us beach towels and the coffee was very good. This is not a fancy modern property, but the rooms were clean and felt very appropriate for the family Mexican beach vacation :) It’s also close to the side of the island you’d be driving to for diving and beach time. Cabana Beach was stunning, and steer clear of Paradise beach. We had an AMAZING TIME and will definitely be back to Casa Del Mar 🌊

Food isnt so good bit everything else is spectacular

The property was very clean other then the pool. The pool was not usable. The surface of the water was loaded with bugs. From my balcony I saw a boy in the pool doing what i thought was aerobic dancing it wasn't. He was clearing the bugs. The jacuzzi was not hot and the jets didn't work. There was no buffet breakfast. The ocean side pool wasn't even full of water and there was nothing to eat or drink there. The room we stayed in was falling apart. There was broken tiles/missing tiles on the sink. The shower window was broken letting bugs into the room and it had that old dirty tile look. There was no place to put your cloths so you had to live out of your suitcase. The bathroom shower/toilet was very small. If you are traveling with kids I wouldn't recommend the balcony rooms. The railing and seat are not kid friendly. They are dangerous. They don't use the modern door entry that almost all modern hotels use. They still use a physical key on a string. The vault was falling off the wall and it also used a lock and key system. Overall if you are a diver and don't care about amenities, then this is for you. If you are traveling as a family then I don't recommend this hotel. This is not a resort by today's standards.

The staff is beyond helpful. I’ve been staying there since 2000

The resort was marvelous! You can use the di e shop right across the street for snorkeling/scuba diving and the staff there is marvelous! The resort has the BEST people working there! The food is well priced and great! Will stay there again!