Our first room was not cleaned properly, it had water marks on the bathroom floor, hair on the couch, dirty dishes in the dishwasher and it just felt gross. We were moved to another room but this room was also not cleaned properly they’re was a clear hair elastic still on the floor (i don’t use these) i tried to have a bath and there was black hair all in the bathtub, the sheets had tiny black stains and the carpet was crusty in some areas and i didn’t feel comfortable walking around without socks on. It also it just didn’t feel or smell clean. I felt uncomfortable complaining again at this point as we had been travelling all day it was about 10:30 and im pregnant so i was tired and upset that we had spent a big amount for 3 nights for the rooms to be dirty and outdated. We came to the hotel to relax before the baby, so we decided to just go to bed. the pool floor was also dirty when we went down most times i felt uncomfortable taking my flip flops off. The staff was nice and helpful. I’ve stayed at many places in whistler and this has been the most expensive and the worst experience of all. Very disappointing for us.
Forfaits