San Agustin Urubamba & Spa

Las clasificaciones por estrellas se basan en la visión general de Klook sobre la información de la propiedad (como los servicios e instalaciones incluidos, etc.), y son solo de referencia.

I’m not happy with staff service and behaviour. The location was good to stay but car parking issue and there was not any help in finding travel information and guideline

You pay what you get for i guess. I booked 2 rooms. One we found roaches, another, bathroom sink was clogged. But the whole resort is nice

Very pleasant experience. Hotel is fairly far from the town but it is a cheap (4 Soles) ride in by mototaxi.

This was the quietest place we stayed in for our entire trip. This place is classy but a little out of the way.

No good place for rest, 5.30 am Chain saw starts working at few feets from the hotel. Call recepcion , nothing happend, same chain saw. Fire place is a scam.. they dont fire it , if they fire it they put light wood just up for 20 minutes. The pictures at expedia are much much better than the real thing. its a tourist trap!!

Tania is amazing, she is very nice, warm, and helpful. Thank you for all you help.

Great Hotel and the staff very helpful. We traveled with kids and they enjoyed the gardens and pool

Our room was nice, the grounds were beautiful, but it was further away from the city center than we thought. We were uncomfortable walking to other restaurants (streets aren't lit at night, at it was further than we'd prefer especially if we had any alcohol with dinner). Everyone in the restaurant was very kind. The front desk helped with contacting transportation for us. Although most online reviews stated that it was 20-30 soles to get to Ollantaytambo, we ended up paying more like 60-70. Lots of tour groups use this hotel, so be prepared for groups at dinner/breakfast and making noise early as they prepare to head out. Good water pressure in the bathrooms, and good housekeeping. We regularly saw staff members cleaning, but still managed to get sick (doctors said parasite infection that is common in the area). We ended up wishing that we'd either stayed closer to city center, or in Ollantaytambo closer to the station.

Hotel is nice enough and rooms are large with good shower and comfortable beds Front desk are not very friendly or helpful it other staff were nice and friendly. Noise outside the room is quite loud but would depend on other guests. Breakfast is fair. Dinner was good.

The service was wondefull ...