Rocpool Reserve Hotel (Rocpool Reserve)

Las clasificaciones por estrellas se basan en la visión general de Klook sobre la información de la propiedad (como los servicios e instalaciones incluidos, etc.), y son solo de referencia.

Rocpool Reserve is a beautiful boutique hotel in a great location. We stayed in one of the suites with a private hot tub and sauna, and the room itself was spacious with a very nice bathroom. We were especially looking forward to enjoying the hot tub and sauna. The service was outstanding from start to finish. The front desk staff was warm, welcoming, and always happy to help. The breakfast experience was the best of the four hotels we stayed at during our two-week vacation in Scotland. The chef happily prepared anything we wanted, and the quality was excellent. We were traveling with a picky 16-year-old, and the staff went out of their way to accommodate her preferences, making breakfast one of the highlights of our stay. The location is another major plus. It’s an easy walk to Inverness Castle and the city center, there are plenty of food delivery options nearby, and the parking was convenient with easy access in and out. The biggest drawback was that the hotel does not have air conditioning. We visited during an exceptional heat wave, and the small fan provided was not enough to cool the room. It made sleeping nearly impossible, and unfortunately the suite was so warm that we couldn’t enjoy the private hot tub or sauna—the very amenities we had booked the room for. I have no doubt this suite would be incredible during the fall or winter when the temperatures are cooler. Overall, Rocpool Reserve offers exceptional service, an outstanding breakfast, beautiful suites.

The the room was very comfortable, the breakfast was amazing and the staff helpful.

The Rocpool is a great place to stay in Inverness. It’s walkable into town, with a little uphill climb. The staff was incredibly helpful, and the room itself was very comfortable. The A/C was a huge plus since it was unusually warm during our stay. We had to leave before breakfast one morning for a day trip, and the hotel thoughtfully packed pastries, fruit, and sandwiches for us to take along, which we really appreciated. The hotel was also impressively quiet; it honestly felt like we had the entire property to ourselves. My only critique is the complete lack of counter space in the bathroom. I mean literally none. We had to keep all of our toiletries balanced on the edge of the tub. The trough sink looks nice aesthetically, but not at the expense of having any usable space.

Helpful staff

Staff & breakfast were wonderful. The rooms have deferred maintenance & need freshening. More drawer storage is needed. Didn’t feel it deserved the 5 star rating or the price.

Nice rooms, friendly staff, good breakfast

Manager that checked us in secured us an early dinner reservation at Fig & Thistle restaurant (quite good and just a short walk from the hotel) on a busy Saturday evening. Food and service for breakfast the next day was excellent!

Loved our stay!

Everything was perfect, the staff were lovely and attentive, the room beautifully clean and fabulously luxurious the breakfast devine. From beginning to end our stay was wonderful, a wonderful treat. Thank you

Beautiful hotel, lovely staff.