The staff at the desk was actually very pleasant. I made my reservation through a third party, Expedia and did not use my Marriott Bonvoy account so they did not honor my request. I paid for a king size Suite with a walk-in shower, I did not get it. The front desk person was polite, but said since I made it through a third party they don't always honor it and she told me there were no rooms with king size beds or walk-in showers available. The shampoo and body wash were the exact same. I thought I was putting shampoo in my hair it was body wash, my hair came out looking like a Brillo pad. The room was somewhat clean but definitely dated. I used Lysol wipes on the chair and kitchen table and they came off black after I wiped them down. There was a dead bug in the corner of the bathroom. The breakfast was very disappointing. There were no waffles available, no gluten-free options, only Frosted Flakes or Corn Pops for cereal. They did had liquid eggs, bacon bagels and prepackaged banana muffins. No fresh fruit, apparently the waffle mix was either out or the waffle maker was broken. They did have plain Chobani yogurt in the refrigerator case. If you are looking for a quick place to crash and, are not hung up on it being super clean or updated you will be okay with this facility. The lobby and the elevator had a lot of pool water on the floors from several kids running in and out of the pool, rather than mop it up, they just put a sign out that cautioned wet floor.
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