The second time I have been to this hotel. Unlike last time, the service this time was absolutely the worst.
1) Walls are thin and the hotel is noisy. Also, staff members (maybe cleaning) walk around the hallways since 7:30 in the morning with their walkie-talkies at max volume and speaking loudly.
2) Rooms were not very clean and had a severe issue with ants. Also, I requested the room to be cleaned in the morning (various times) only to come in the afternoon to find the room not cleaned. I couldn't rest in the room in the afternoon since they hadn't cleaned it, causing me to go outside and wait at a coffee shop for hours until it was ready. Usually, the room was only cleaned after 4 or 5 PM.
3) The worst came during check-out when the staff told me that they made a mistake and had forgotten to charge me for a day. I requested the receipt for the payment when I checked in to verify, only to be answered that they couldn't give me and that it would be sent to me later on via e-mail. Since I was in a hurry to go to the airport, I just paid the extra amount. I just arrived home and received both receipts only to find out that they charged me more than they should have.
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