Air condition did not work in my room when we had outside temperatures of 110F, and for two nights I had to sleep at 94F since the hotel was fully booked. Needless to say that I almost did not sleep at all. When I asked the hotel for a refund for my inconvenience, they had the audacity to offer me $50 for a booking of $300. The hotel is very nice, the location is perfect, and I loved the Hollywood Theme but if anything goes wrong, you cannot count on the hotel management being understanding or helpful. I will never book this hotel again.
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