Unfortunately, we were very disappointed in this property. We go to NYC several times a year, and thought to check this place out (touting itself as a 5 star, when really closer to a 3). Not a first class experience in the least, scarce staff, not clean, some amenities not available at all; like the rooftop bar - which they said it was only open seasonally - what other season would be better than June?? (other amenities, were sub-par at best: pool spa). Rooms were not spacious (as described), nor clean. The pictures are not accurate representations of reality. Just know before you go.
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