The Sagamore is very well located in Miami Beach, which was the main positive point of our stay. Most of the hotel staff were kind and helpful and genuinely tried to do their best. A late check-out until 3 p.m. was available for $90.
Unfortunately, both the hotel and the rooms feel old and outdated. Our room was disappointing, and the window faced directly onto a dirty wall. The sleeping arrangements were also uncomfortable: the room had only one regular bed, while the children had to sleep on a sofa bed that was not comfortable at all. No blankets were provided for the children’s sofa bed.
The beach service was disappointing as well. Only two chairs were included, while the umbrella had to be paid for separately. The beach attendants were not particularly helpful, and one of them was quite unpleasant.
Despite the excellent location and the efforts of most of the hotel staff, the property did not meet our expectations.
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