DoubleTree by Hilton Hotel Chattanooga Downtown

Las clasificaciones por estrellas se basan en la visión general de Klook sobre la información de la propiedad (como los servicios e instalaciones incluidos, etc.), y son solo de referencia.

room was clean but a little outdated, the bathtub and the closet were scuffed and showed their wear and tear. the beds were comfortable and staff pleasant. it was a good stay for one night.

It was a great place now family environment

Under construction, pool area was small

It was under renovation but they did a great job keeping it contained

Considering the property was under renovation I felt everything was excellent from cleanliness to ease of check-in and check-out. Our only issue was the delay in the elevators on a particularly busy night and we couldn't find the stairs to take them instead. We opted to buy an ice cream from the lobby and waited on a plush seat which was pleasant. There was one elevator that had issues every now and then that caused a small delay and/or backup at times. It could've been related to all the renovations. It wont keep us from staying again.

The only downfall was limited parking due to renovations.

Hotel was under construction.

The property was under very loud construction and we weren't notified of that. We couldn't hear the noise in our room, just in the lobby, but it made the access to the elevators difficult. There was always a huge line because we were sharing the elevator with construction workers and a busy hotel on 4th of July. The person who checked us in was very unhelpful. We were there an hour before check in and we couldn't check in yet and she didn't offer to keep our luggage, so we had to lug it back to the car and walk around and grab a snack. Their on-site restaurant didn't open until 5, which I thought was odd for a Saturday and 4th of July. I did like the ambient lighting in our room. Unfortunately, the tub needs to be resurfaced, the sink was stopped up, and the coffee make didn't work. Also, they charge $25 to park in their lot. Save yourself $25, there is plenty of street parking. They don't charge on major holidays or Sundays. On charged days, it's way cheaper than $25 per day.

Ongoing construction at the hotel restaurant and bar. Lots of noise, dirty hallways. AC units in rooms need to be upgraded.

The place is under construction big time and they don't tell you that when you book. You still have to pay for parking even though the construction cargo is taking up 75% of the lot. Tons of construction indoors too. They only give you 2 bath towels even if you have more than 2 people checked in. We didn't want maid service so we turned them away but they came back a couple hours later when we were gone and they took all our towels, left the toilet soaking wet, and turned our AC completely off. it was hot when we got back and we left personal items and cash out in the open thinking they would be kept private in our room. Front desk girl was ornery too. It was pretty clean but the rooms are small and it's a few blocks from downtown.