Booked 4 rooms for this stay. 1/4 room was perfect, for other 3/4 rooms: A/C was warm and humid, and another room’s pillowcase had a lipstick stain and odour. Staff were excellent, helpful, and accommodating though. A/C was fixed immediately, and a room transfer was obliged. The breakfast selection did not offer a huge variety as I expected, and the porridge was quite cold. Staff was also super helpful and cared about missing items left behind after checkout. Overall, the service is top top. Hotel needs to brush up on room hygiene, maintenance, and improve breakfast variety for a more pleasant stay.
Aire acondicionado