Leonardo Royal Ibiza Santa Eulalia

Las clasificaciones por estrellas se basan en la visión general de Klook sobre la información de la propiedad (como los servicios e instalaciones incluidos, etc.), y son solo de referencia.

Most things were fairly good but the AC not working in the room and little to nothing done to fix it, after I called, was a big problem for me as I got little to no sleep the 3 days I was there.

Staff atento y empático

Amazing holiday in the suites. Lovely room and pool. Great beach too.

The food was honestly very poor and cheap quality produce. The rooms weren’t clean : coffee marks on the cupboards, grease marks on the surfaces, dirty kettle, floor was dirty with sand and clumps of dust. There were stains on the sofas too. The room look like they have been refurbished cheaply, wallpaper hanging off, very outdated kitchen appliances too. The plastic balcony railing is very dangerous and wobbles so please consider if travelling with young children. Most of the staff look like they don’t want to be there (except the cleaning crew who were lovely). The reception staff weren’t even able to tell us what the wifi password was and we had to ask for beach towels instead of being given them straight away at check in. Good pool facilities for children.

Overall the stay was ok but I wouldn’t particularly recommend. My husband asked the desk for water early one morning as the vending machine wasn’t working and they wouldn’t sell/give him any, and no local shops were open, so he was without water after going for a 10k jog. Everything else was generally ok.

Todo fue excelente en el Hotel Leonardo Royal Ibiza, Santa Eulalia. Extremadamente limpio: las señoras de la limpieza son súper cuidadosas, limpian incluso debajo de las camas, las sábanas y el baño impecables. En cuanto a limpieza, todo perfecto. El trato en el restaurante fue excelente, la comida muy buena, súper variada: ensaladas, postres, bebidas, incluyen vino, cerveza, agua, refrescos. No hagan caso a los comentarios previos, lo recomiendo mucho. Pero les doy una estrella menos porque, en la noche, un hombre mayor fue muy grosero con nosotros :( es triste que por personas como él se tenga que castigar al resto del staff.

Nice pool, great kids area and excellent breakfast. Location was quite nice for a quiet holiday. However this was all let down by the accommodation itself. We were in the “apartments”, which was an ugly block of rooms just outside of the hotel. The room we had initially was on the 4th floor and smelt really bad and the bathroom was dingy and so we asked to move. We were moved, after an extended period of waiting around to walk to the right person, and were offered a “downgrade” to a room on the 1st floor of the same block. This room was much cleaner and the bathroom less dingy, however the front door didn’t fully shut. We did ask to be moved but there were no other rooms available in the entire hotel apparently for the three final nights. We went to the pool and came back to our apartment (which was next to the sunbathing area) fully open - the cleaners had either not shut it, or because the door didn’t close properly, they’d tried and it didn’t work. We booked somewhere else and left.

Lovely pleasant hotel in great peaceful but convenient location. Great bus routes to local towns that are very cheap too. Nighttime entertainment is poor however so you’ll have to go elsewhere for this! There was a lovely singer on one night to our delight, but the staff had complete disregard for her, moving metal tables and chairs around making a right racket! Found this very disrespectful to the singer and the guests.

Room was perfect with a partial sea view. The overall area is beautiful.

Good points: Location, cleanliness, staff, food choice. Bad points: Small rooms, parking.