PortAventura Hotel Colorado Creek - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land

Las clasificaciones por estrellas se basan en la visión general de Klook sobre la información de la propiedad (como los servicios e instalaciones incluidos, etc.), y son solo de referencia.

The food at the hotel was really poor....when there was any.....lots of empty space and hungry residents. They didn't make up our room or change our towels until we complained. Our children in room 2 did not experience the same issue. I asked to speak to the manager but he did not show himself which I think explains why the place loves to take your money but makes no care to ensure the customer experience is good.

The hotel was well maintained, and ideal for the park and the pool was nice. However having stayed in Hotel Portaventura I preferred my stay there as it was easier to walk into Salou from that hotel.

Hotel appeared understaffed. Toilet near the pool was very dirty.pool bar closed . Only warm water available to buy at dinner.2 euro charge per pool towel! Never experienced charge other than deposit at hotel! Staff on reception did not want to answer questions , directed me to app on more than one occasion . Room was very clean Dining area littered with dirty plates big queue for slow entry. Food was good at dinner average at breakfast.

Great

Food options

Buffet was brilliant. Pools were clean and easy access to the park. Definitely recommend

Muy bien la verdad ya he venido varias veces y el servicio y la comodidad son muy buenos , precio calidad exelente ,

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We stayed in a family room that was large enough for two adults and two kids (12 & 10). The room had two large beds and a couple of chairs. Though the room was very comfortable, but it did lack basics as there were no tea making facilities and no iron. The reception was also unable to provide a kettle! No water provided either and nowhere in the hotel to get ice or even hot water to make tea. Note when arriving by car, you have to park about 30m away from the hotel reception and carry your bags in. You then have to immediately move your car to the carpark. The bell staff weren't particularly helpful. On the plus side, the reception staff were helpful and polite. We opted for half board which was good value. Big buffet breakfast in the morning and another good buffet in the evening. But you have to pre-book a time slot (40mins for breakfast and 60 minutes for dinner). Waiters come round and remind you how much longer you have before you need to leave! Good food though. The hotel is only 7 mins walk from the 'hotel guest' entrance of PortAventura. The walk is through themed grounds (Wild West) lined with a few restaurants, so a nice walk. Our stay included fast track tickets to the park as well, so we could enter and leave the park unrestricted throughout the stay, and use the fast track 10 card on 10 attractions within two days of first use. Colorado Creek is a great choice if you have a car and want to visit PortAventura.

The location of this property is a good 10-15 minute walk from the Port Aventura park entrance, it is not that close. On checkin we were given our room number, and spent about 10 minutes walking around the hotel trying to find it, only to eventually realise we were in a separate building. No directions given. Very little food options, no real amenities in the hotel itself. Breakfast buffet was quite nice. No tea or coffee in the room at all, only option was to buy one. I wouldn't be rushing back to stay here. Park was fun.