Seerock The King's Domain

Las clasificaciones por estrellas se basan en la visión general de Klook sobre la información de la propiedad (como los servicios e instalaciones incluidos, etc.), y son solo de referencia.

Friendly welcoming staff, great room and food

Wonderful place and accommodation with truly devoted service. They tried ever so hard to make our stay and experience a memorable affair which we applaud. To improve I would say that being organised and taking dining orders is fine but for example the breakfast does need to be hot and not prepared too early. The villa we had was wonderfully set out with jet bath and set over water as was the the main hotel area. We did contact the hotel due to leaving an item behind but as yet still have received no response.

PRO's at Seerock: - large spacious room that was air conditioned and well sealed from insects. - comfortable bed - attentive staff, especially when we had to have an early breakfast. They were kind enough to back our breakfasts so that we could enjoy them before our excursions. - provided bottled water and ginger cookies. Needs improvement: - Menu selection for meals is very limited. Sigiriya is very rural and you have to do research on finding good meals. After each day trip, we were so exhausted that we ended up eating at Seerock all the time - but the menu selection was very average. - Food cleanliness: we soley ate cooked food because my partner had some digestive issues with eating their lettuce (which was on a hamburger bun). - Understanding: We repeatedly asked the waitstaff to not include any fresh vegetables or fruits on our dishes because we had bad luck eating those items in a hotel in Colombo. They eithee ignored our request or didn't understand that this request included all of the garishes and little extras they liked to put on the plate. Their lack of attention made me think that this was an establishment that was not familiar with guests who had food sensitivities and/or digestive issues. - Couldn't use private pool because it was too cold (because it was always shaded). This was frustrating because we paid a significantly higher price for this ammenity. Overall, we see potential in Seerock - but our experience wasn't worth the price we paid.

Hotel was dated and run down. Whilst staff were quite helpful the food was just not up to standard at all, the included breakfast was very disappointing and the first night we had dinner there it was awful. We made sure we went out for all our meals. Would not recommend.

This property is very isolated and nothing else around. Meals always cold and make sure you take loads of mosquito repellent

The room was spacious and so comfortable. Peaceful rural location. The staff are wonderful.

I like that it is a boutique hotel. Not crowded as they have a selected number of rooms. Rooms are clean with patio open up to nature. You can even hear the peacocks in the morning. Bed is very comfortable. Friendly, respectful and kind staff. Beautiful property.

Fabulous - highly recommended!

Extraordinary

From the moment we walked up, we felt so welcome and comfortable. The manager was incredible at arranging all of our experiences from local temples to the elephant safari and an amazing massage. Food and beverage service is personal and accommodating. We loved the plunge pool at our room, especially after the amazing climb to see Sigiriya Rock! Incredible staff, tranquil property- loved every minute- the peacock even put on a show when we left!