Disappointing experience – Poor cleanliness and customer service
Unfortunately, our stay did not live up to expectations. While the hotel is in a good location, the cleanliness was very disappointing. Our room was not properly cleaned upon arrival, and we noticed dust and stains in several areas. To make matters worse, the customer service was lacking; the staff at the front desk seemed indifferent and unhelpful when we brought up these issues. It’s a shame, but they really need to improve both their housekeeping and hospitality.
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