Unity Hotel - No Parking & Rooms Are Upstairs

Las clasificaciones por estrellas se basan en la visión general de Klook sobre la información de la propiedad (como los servicios e instalaciones incluidos, etc.), y son solo de referencia.

I had a confirmed reservation at Unity Hotel (“No Parking & Rooms Are Upstairs”) and was denied check-in upon arrival. I arrived around 5:30 PM, and there was no one at the front desk. The area was extremely cluttered, with papers taped everywhere, and there were no clear instructions on how to check in. I called the property and received no response. After waiting, I went through a gated door that led toward the rooms, assuming I would find someone to assist. At that point, a woman came out of one of the rooms and began yelling at me, accusing me of “breaking in.” She told me I should have rung a doorbell. I went back, exited the gate, rang the doorbell as instructed—and she then told me she refused to check me in specifically because she believed I had broken in, despite my confirmed, prepaid reservation. I was ultimately denied service entirely and had to leave and book another hotel. This was not a misunderstanding—the entire situation felt unprofessional and disorganized, and it did not resemble a legitimate hotel check-in process. Be aware: - There may be no staff present at check-in - There are no clear instructions for guests - You risk being denied access even with a valid reservation I would strongly recommend booking elsewhere to avoid the risk of being turned away with no place to stay.

Gets the job done, affordable. Parking was chaotic. Unexpected cash only deposit, luckily there is an atm within walking distance.

Worst motel. The manager the wife and husband are both rude and racist. Noticed someone wrote on the wall they were racist when I first stayed and didn’t think anything. They painted over it but it turned out to be true. They do not like black people or young people.

Just to rest

My 2nd visit was better than the 1st

They had said they take service dogs, then changed their mind when we showed up and said no "pets" when I clearly stated service animals she was rude and shoving us to leave.

It was roaches everywhere and the manager got upset with me for saying something about it

Roaches! Roaches! Roaches! Roaches! The room was completely infested with roaches. I didn’t even set my bag down when I walked through the door. I walked in the room for less than one minute and probably saw 30 roaches. Bath tub was disgusting and stained.

They need to fix the television.

Checking is always fast here and the rooms are spacious