Kirimaya is a beautifully located resort. The room itself is decorated in a modern Asian minimalistic style and really goes with the vibe of the area. The staff are very attentive and the food at Acala restaurant was delicious.
Some of the downfalls would be the upkeep. The maid service was great the first day and continually got worse as the days went on. We had to call several times to get more towels, coffee etc. The furniture is all wooden around the pool and it is either not treated properly or rotting away. There are loose tiles around the pool as well as wooden planks sticking up as they have not been secured down properly. The dirty towels for the pool are disposed of in a big trash can behind the sun loungers (not something you’d expect to see at a 5 star resort). It also rained heavily one evening, and due to flooding and no lights on the path we were unable to see a huge hole in the walk way on our way from the room to dinner. My foot went about 10 inches down and I’m lucky nothing broke. Our bed sheets had a massive rip in them, as did one of the pillow cases. Black hairs in the sheets (neither my husband or I have black hair). The golf course has great potential however the upkeep again, way below what you would expect for a 5 star resort. Very disappointing and very expensive for the condition it was in.
Overall the service here is very good. But the condition of the resort itself majorly lets it down.
Aparcamiento (gratis)