The overall review of the hotel is great. Fantastic location, incredible valet staff, clean and reasonably priced for its star rating.
A couple qualms that may have just been one-offs. After we checked in, we got settled and went for a walk; about an hour later, we came back to our room being ajar and someone from the cleaning staff fixing her makeup in the mirror. No supply cart, no explanation, just excused herself and left. We found it quite odd since we were already checked in and needed no other support at that time.
On the second night, I called the front desk asking for turndown service since we hadn't received it the night prior. We were told turndown service ENDS at 6pm but they were willing to accomodate and sent someone up as we left; I also asked that two additional towels towels be included which I was told would be done. When we returned late that evening the bed made, trash was removed but nothing else. No additional towels, no general clean up. In my experience, turndown can be requestested as late as 9 or 10pm, slippers usually left out with chocolate, fresh towels, etc. None of this is required, of course, but it felt very bare minimum.
The rest of the trip was perfect; had a great bottle of wine recommended by the bar staff, friendly service from everyone at the hotel, and a complimentary 2 hour late check out given our late flight time.
Would absolutely stay here again.
Aparcamiento