Cozy Bay Cruise in Ha Long Bay was one of the highlights of our trip. Our driver, Thin, picked us up right on time and drove very carefully making the journey comfortable and stress-free. Our tour guide, Long, was fantastic, very fun, friendly, knowledgeable and has great sense of humor. He kept everyone entertained and made the whole tour more enjoyable.
All the staff on the cruise were warm, welcoming, and attentive. You can really feel their great hospitality. The itinerary was well organized and everything ran smoothly and on time so we were able to enjoy every activity without feeling rushed.
Hotel pickup in the morning was very convenient. When returning to Hanoi, they can drop you back at your hotel or wherever you were picked up and they are flexible with drop-off points along the way. In our case, they kindly dropped us at Bún Chả Đắc Kim where we planned to have dinner, which we really appreciated.
Highly recommended! We would definitely book Cozy Bay again when we come back.