Japan eSIM Unlimited Card - Unlimited Data & Total 5GB/8GB/15GB

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Additional information

• Please confirm that your mobile device supports eSIM before placing an order: In the default ‘Phone’ App, press ‘*#06#’, if the EID number is displayed, the mobile phone supports eSIM
• The eSIM needs to be installed with a stable WiFi or network connection. It is recommended to use the airport WiFi and follow the installation process to enable the eSIM after arriving in Japan
• The number of days will be counted from the time the eSIM is activated for network data, billed in 24 hours, and valid within the selected time period (for example: activated at 9:00 AM on March 1st, valid for 5 days until 9:00 AM on March 6th)
• The internet speed will vary depending on your terminal device and geographic location, so the minimum internet speed is not guaranteed
• According to the principle of fair use of the Internet, for users who use a large amount of data traffic in a short period of time, the telecommunications company may restrict its traffic without prior notice
• Please avoid watching online videos for a long time, or using a large amount of data traffic in a short period of time. The detailed traffic calculation is based on the background data of the telecommunications company
• If you encounter problems such as unable to connect, slow network speed, setting problems, unusable after inserting the card, etc. or have any doubts, please contact the Klook eSIM helper Line customer service ID: @238ylkom (@ must be entered), this Line Customer service is only available for orders that have purchased this eSIM

"Please note before booking"

**Should I choose an eSIM or a physical SIM card? ** eSIM does not occupy the physical SIM card slot, and can easily switch mobile network operators in different regions without changing the physical card, providing greater flexibility and convenience, especially suitable for multiple numbers or frequent use Switch network users.

**Is there a difference in network speed between eSIM and physical SIM card? ** The only difference between an eSIM and a physical SIM card lies in the way of activation and use, and other network solutions such as network speed and reception are the same.

**Does it support mobile hotspot? ** Supports sharing the mobile phone as a hotspot to other mobile phones. However, in the hotspot mode, the network speed may be reduced, and the high-speed traffic will be consumed quickly, please pay special attention.

"Please note when installing"

**Can one eSIM be installed on different devices? ** An eSIM can only be installed on one device and cannot be activated or used on other devices at the same time.

**What should I do if I accidentally delete the installed eSIM? ** If you accidentally delete the eSIM plan, it cannot be recovered, and you need to re-purchase and reinstall a new plan.

"Please pay attention after activation"

**What should I do if there is no Internet after activation? ** Please make sure that both “Mobile Data” and “Data Roaming” are turned on. If you can’t connect, you can reset the APN and try again.

**Why is the Internet so slow at the airport? ** Since many airports have signal blocking settings, the network speed inside the airport may be unstable or very slow. It is recommended to try after leaving the airport.

**What is the Fair Use Doctrine? ** Fair Usage Policy: In order to maintain excellent network quality, telecommunications companies will restrict users with large usage. Users may feel that the network speed is slow or unable to access the Internet. This is the purpose of telecommunications companies around the world to prevent abuse of the network resources.

**Is the Internet still available after the speed reduction? ** Speed reduction can still be used, but it can basically only send text messages and browse text web pages. If you need to send audio-visual pictures or watch audio-visual content, it will take more time to load.