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2 adults, 1 room

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PuroGrand Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Name: PuroGrand Hotel
Address: Carrer de Montenegro, 10, Palma, ES
Rating: 4.8

Carrer de Montenegro, 10See map

₹ --per night

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Top reasons for booking

Located in Palma de Mallorca (Palma de Mallorca Old Town), PuroGrand Hotel is within a 10-minute walk of Cathedral of Santa Maria of Palma and Plaza Mayor de Palma. This luxury hotel is 0.8 mi (1.2 km) from Plaza Espana and 2.3 mi (3.7 km) from Port of Palma de Mallorca.

Popular facilities

Rooftop terrace

Bar

Restaurant

Free WiFi

Fitness center

Spa

4.8/5Fantastic 91 reviews

Exploring the area

Intermodal Station, 1.1km, About 18 mins from hotel by foot

Ferrocarril de Soller Train Station, 1.1km, About 19 mins from hotel by foot

Palma de Mallorca Airport, 7.9km, About 15 mins from hotel by car

The Grand Flow-Double Deluxe

1 double bed or bigger

24.0 m²

The Grand Mediterranean - Double Deluxe

1 double bed or bigger

28.0 m²

The Grand Oasis -Suite Superior

1 double bed or bigger

The Grand Essence - Suite Signature

1 double bed or bigger

Flow- Double Standard

1 double bed or bigger

Flow- Single Use

1 single bed

Mediterranean- Double Superior

1 double bed or bigger

Oasis - Suite

1 double bed or bigger

Joy - Junior Suite Duplex

1 double bed or bigger

Nomad - Suite Deluxe

1 double bed or bigger

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Reviews

Read all reviews

4.8/5.0

Fantastic

91 reviews

Location

0.0

Services offered

4.8

Cleanliness

4.8

Atmosphere & facilities

4.5

fiona

Reviewed: 19 Jun 2026

3.0/5.0

Good

Solo stay

Got an electric shock from a loose switch on the bedside light. Reported it and member of staff came immediately and he also got an electric shock! The lights had been switched on as part of the turn down service, so not sure why the person who put them on didn’t report the broken switch to begin with. They did move me to another room straightaway for my own safety, so staff handled it very well, just wasn’t expecting to have that experience in a 5 star hotel.

Grahame

Reviewed: 21 Apr 2026

5.0/5.0

Fantastic

Stayed with friends

Michael

Reviewed: 26 Sep 2025

5.0/5.0

Fantastic

Stayed with partner · For leisure

Really a treat to stay here (2nd time) staff can not do enough for you/2 min walk for shopping dinning a calm no hastle stay 10/10

Oksana

Reviewed: 1 Jul 2025

5.0/5.0

Fantastic

Thank you!

Pavel

Reviewed: 6 Jun 2025

5.0/5.0

Fantastic

Stayed with partner · For leisure

Excellent hotel in the middle of the old city

Julie

Reviewed: 7 Apr 2025

5.0/5.0

Fantastic

Stayed with family · For leisure

Absolutely brilliant hotel. The staff couldn’t do enough for us. We loved it

Chris

Reviewed: 29 Dec 2024

5.0/5.0

Fantastic

Stayed with partner

5 star experience all around, really accommodating and helpful staff. Receptionist at check in was especially helpful

ATHINA

Reviewed: 6 Sep 2024

5.0/5.0

Fantastic

Stayed with family · For leisure

Gorgeous hotel in old Palma town.

Victoria

Reviewed: 10 Jun 2024

5.0/5.0

Fantastic

Stayed with partner · For leisure

One of the best hotels we have ever stayed at.

Gianna

Reviewed: 3 Mar 2024

5.0/5.0

Fantastic

For business and leisure

Lovely property. The staff was the absolute highlight. Big gratitude to Anna and Serji at the front desk and Racier in the restaurant, as well as the other servers, and the gentleman who did turn down service. I don’t have all the names and wish I did, but every single staff member made our stay special. Great location!

Overview

PuroGrand Hotel

Rooms:16

Floors:3

Star rating:

Description

See all

Exploring the area

Transport

Intermodal Station

Subway stations

1.1km

Ferrocarril de Soller Train Station

Train stations

1.1km

Palma de Mallorca Airport

Airports

7.9km

Attractions

Placa de la Reina

200m

Passeig del Born

200m

Palau March Museum

300m

Galeria K

300m

Museo de Muñecas

300m

Royal Palace of La Almudaina

300m

Catedral-Basílica de Santa María de Mallorca

400m

Es Baluard Museum of Modern and Contemporary Art

400m

See map

Facilities & services

Popular facilities

Rooftop terrace

Bar

Restaurant

Free WiFi

Fitness center

Spa

General

Non-smoking throughout

Garden

Business facilities

Business center

Reception services

24-hour front desk

Concierge

Health & fitness

Sauna

Food & drink

Breakfast service (additional charge)

See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 15:00

Latest check-out time:Before 12:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email within 10 days before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Note: Check-in policies vary by property. Please check carefully before booking

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.

A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Other fees

Fee for continental breakfast: approximately EUR 20 for adults and EUR 20 for children

Pet fee: EUR 50 per pet, per day

Service animals are exempt from fees

Early check-in is available for a fee (subject to availability)

Late check-out is available for a fee (subject to availability)

Rollaway bed fee: EUR 65.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

You can enjoy a meal at the restaurant serving the guests of PuroGrand Hotel, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.

See all policies

PuroGrand Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

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Reviews