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2 adults, 1 room

Moon Palace Cancun - All Inclusive

Carretera Cancun-Chetumal Km. 340See map
Top reasons for booking
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Located in Cancun, Moon Palace Cancun - All Inclusive is by the ocean, a 4-minute drive from Moon Palace Golf Club and 14 minutes from Riviera Cancun Golf Resort. This all-inclusive property is 9.9 mi (15.9 km) from Delfines Beach and 11 mi (17.8 km) from El Rey Ruins.
Family-friendly
The hotel features multiple amenities for children
Kid-friendly facilities
A safe and fun space for kids with activities
Great view
Most user reviews comment positively on the view from their room
Popular facilities
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Free kid's club
Water park
Bar
Restaurant
Free WiFi
Fitness center
4.0/5Great
2K+ reviews
Reviews summary
Friendly and attentive staff providing excellent service. Diverse and high-quality food options. Beautiful and well-maintained property with many activities. Relaxing atmosphere and spa. Easy access to other resorts.
Exploring the area
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Overview

Moon Palace Cancun - All Inclusive

Rooms:1334
Floors:3
Star rating:

Located in Cancun, Moon Palace Cancun - All Inclusive is by the ocean, a 4-minute drive from Moon Palace Golf Club and 14 minutes from Riviera Cancun Golf Resort. This all-inclusive property is 9.9 mi (15.9 km) from Delfines Beach and 11 mi (17.8 km) from El Rey Ruins.

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Exploring the area

Attractions

Xavage porXcaret

600m

Xoximilco | Mexican Floating Fiesta in Cancun

700m

Moon Palace Golf Club

1.9km
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Facilities & services

Popular facilities
Free kid's club
Water park
Bar
Restaurant
Free WiFi
Fitness center
General
Airport, bus/train station pick up & drop off
Airport, bus/train station pick up & drop off (additional charge)
Parking
Designated smoking area
Childcare services (additional charge)
Free childcare services
Gift shop
Shop
Elevator
Hair/beauty salon
Wedding services
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Property policies

Check-in/out Time

Earliest check-in time:3:00 PM - 12:00

Latest check-out time:12:00 PM

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property comprises 2 sections, Moon Palace Nizuc and Moon Palace Sunrise. Guestrooms are assigned in either section prior to check-in and guests will be notified of their room location upon arrival at the resort. Guests have access to facilities and services at both sections of the resort. Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Other fees

Airport shuttle fee: USD 26 per person (roundtrip)

Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Asian cuisine at Momo Teppanyaki, one of the property's 16 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. When you are in need of a refreshing drink, visit the poolside bar or one of 11 bars/lounges, or 9 swim-up bars.

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