Crowne Plaza Antwerp by IHG

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Great staff at check-in and for breakfast. Can't understand why they charge for parking yet have free parking lots all around the hotel on the streets. Hotel should be offering free parking. Breakfast was outstanding, everything needed was in the buffet.

Good hotel. A little out of the city but very good value for a night. Would use again.

Great experience always, clean room, great staff, great breakfast and very convenient

3 Star Hotel

Parking slightly expensive but convenient hotel, clean and modern.

The rooms are very nice and clean. The best

Room was good, except the aircon was faulty, took some persuading but got moved to another room. Staff were all very polite and upgraded the room for the inconvenience. Breakfast was very good, nice selection of hot and cold, plus pastries. I would definitely recommend and would use again if travelling through Belgium.

Stayed here for a conference. Rooms a good size with safe and fridge. My room was a little tired. I needed an iron to press clothes for a presentation, all my colleagues said that their rooms had irons, mine didn’t. However, a very helpful housekeeping lady organised one for me. My room was at the end next to the fire exit stairs which had bright lights on all night requiring me to wear a night mask. My colleagues said there rooms had blackout curtains, mine didn’t. On the last day I used the spa facilities which were great. The shuttle from Brussels airport stopped outside and there were nearby bus stops to the city centre, Food and drink seemed to be very expensive. We had catering for the conference which was excellent. Sadly, the same couldn’t be said about the restaurant. It was overpriced and dreadful! The majority of my colleagues agreed. The roast cauliflower was so overcooked, it fell apart on touch and was barely lukewarm! A colleague complained that his meat dish was minuscule and cold and got it replaced as even the manager agreed with him. All of us were determined not to eat there again, so went into the city to eat after the first night. (Unless the conference supplied food). I didn’t have the breakfast (at 25 Euros) Again, I was told by colleagues that it was very poor value). However, you could amuse yourself watching the mice scurrying about in the bar & restaurant, we saw them often! The staff were aware they had a mouse problem!

Excellent hotel but please provide more flat pillows please 😎

Rayan was at the front desk when I checked in. He was great! Very professional, knowledgeable, funny, and really helped me get settled in.