Rothay Garden by Harbour Hotels

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

We loved our stay - beautiful clean room and spa facilities. Stunning balcony views. Excellent breakfast and evening meal. No complaints!

Great friendly helpful staff

Great!

Good

We stayed in the Lodge 1, it was aesthetically really beautiful! The only downside is you can hear EVERYTHING from next door, which wasn’t too bad for us because it was just TV but I can imagine if you had a rowdy next door neighbour in the lodge you’d be extremely disappointed. The Spa was beautiful and intimate it is a great escape for a couple… However, two elements of the shower didn’t work, the hydropool could use a bit of maintenance and a little bit of atmospheric music would be great (there is speakers). Besides this, it’s picturesque and relaxing facility. Breakfast here is AMAZING like 10/10 the best hotel breakfast I’ve had. You have both a continental breakfast, and you have a made to order menu. I ordered the eggs florentine and my partner ordered the porridge, both were great. This a hotel I’d definitely come back to and recommend for couples or friends looking for a relaxing getaway in the lakes :).

The staff were generally helpful but it felt chronically understaffed, receptionists serving tables. No one manning the bar and having to find someone to serve us after 10 minutes. However, this trip was meant to be a real treat and we left feeling like we had wasted a lot of money on a really bad experience. The food is ridiculously overpriced for what it was and in our opinion not worth it. The whole building was uncomfortably hot. The noise level was unbearable late into the night, from staff exiting the kitchen area and fellow guests. The bar area was covered in dust, carpet heavily stained and the sofas smelt like wet dog. The trays the food and drink were served on were covered in food and drink debris. The spa was so tiny and dishevelled, when we entered there was 3 people already in there and that left no where for us to sit, there was a rusty bin, mould and just generally things were broken. The hotel looked like a really nice luxury experience and we felt like we had pushed the boat out to book this hotel for our first wedding anniversary. It was a great disappointment and we only stayed the second night because we had already paid it.

Value for money…. The rooms are not the cheapest, but they are worth the money. From start to finish the say was perfect. The staff were super friendly and went out of their way to welcome you. We wished we had stayed another night and will definitely come back. The food and selection for breakfast was great and they accommodated our miniature poodle throughout our stay with a special welcome basket on arrival. All in all a wonderful getaway, thank you.

Amazing all round. Big bedroom with great views, amazing food in the restaurant, kind and helpful staff, and the spa was incredible after a day of browsing the local towns and some walks around the lakes. Perfect central location too as a base for our trip, with easy access south to Ambleside and Windermere or north to Keswick and across towards buttermere. A luxurious stay that made our trip complete.

Bathrooms need regrouting and thorough cleaning. Also spa has broken tiles in the floor. The grounds around the back of Hotel need a good cleaning. Not a 4 star hotel. Also you have to pay for parking if you don’t book direct with hotel

Lovely hotel in fantastic location. Excellent spa facilities, room had everything you could need. Staff were really helpful and could not have done more. Highly recommend. We will be returning.