Comfort Inn & Suites Houston I-45 North - IAH

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

This stay was nuts! I booked this room on the road and didn’t realize it was non-refundable. Got to the hotel and the guy behind the counter shuffled through hand written sheets of paper of the different rooms trying to find one available. Took about 10 minutes before he got us the room. Got to the room and the door didn’t fit totally right so we had to lift it to shut it and lock it much like a Walmart bathroom. The room was visually clean and looked as if it had been taken care of by staff ( beds made, towels hung, etc) trying to get settled in the room things quickly became apparent. The TV didn’t work, there was gum in the carpet, food and drinks from previous renters in the fridge. The shower glass door was off track and couldn’t be put back on properly. The glass door was dirty though the shower floor appeared clean. Brushing our teeth showed there was no cold water in the sink. When I told these things to the front desk the woman said yes I know. Left feeling dirty but got a few hours of sleep. Even though there was no help with any issues the workers were…polite.

The landscape was the worst I have ever witnessed. The inside smelled like cleaning supplies. The bathroom in the lobby was extremely nasty with no toilet paper and paper towels. It also had a terrible smell. The bedroom was ok but also had a horrible smell. My husband and I checked out early due to the condition of this hotel. Never will return to this location.

I didn't like it. It was dirty, no staff, ac was not working properly. Their were roaches, they said free breakfast, their was no breakfast

The rooms were filthy!!!! Do not stay here! The poor lady at the desk tried her best to get us into a clean room but everyone she moved us into they were filthy! We moved to about 4 rooms and all had the same results. I will never stay here ever again! The only good thing about this place in is the front desk workers were very nice and helpful, especially the lady that worked the over night shift.

DO NOT STAY HERE!!! Whatever good reviews you see on this website must be paid for. Not clean, TV turned on, but could not watch it. There was leftovers in the microwave (fried chicken wrapped in foil!), ZERO SHAMPOO and very little conditioner. The sheets stunk badly, too. We have stayed at many different hotels. This has got to be the worst. Beware! Oh and it’s kind of shady there, too.

Wi-Fi not always up on first floor room was my only problem

Nothing

I came here in March with a friend and it was a complete 180 this stay when I was with my partner. The shower door was broken and was constantly coming out of the track and the ceiling was also stained with something blue and it seemed like ribbons were hanging from the sprinkler system which was concerning if anything did happen. The access point was also constantly blinking and seemed to be barely having onto the wall. The lobby and hallways consistently smelled of smoke all three nights I was there too. It seems like there was a major change since I was here last since the outside overall was not well kept either.

Ac not working nor heater mold in room

Will be my go-to hotel! Loved it.