Hartwell House & Spa

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

We had such a wonderful stay, everything felt luxurious and the hotel itself and grounds around it are breathtakingly beautiful.

Excellent service from everyone. Attention to detail on every aspect of the stay made it memorable.

A truly mesmerizing experience. The room was of a standard comparable to the one we enjoyed at the Ritz in London. The castle and its surrounding grounds were beautiful and astonishing. The architecture was impressive in its history, beauty, and timeless elegance. The staff were polite and accommodating throughout. Altogether, it was a deeply enriching experience.

Stunning historic house and grounds. Superb wine and dinner. Staff absolutely top notch.

Relaxing stay

I took my husband here for a night away for his birthday. The hotel is beautiful, very special with amazing rooms to explore and sit by one of the many fireplaces with a drink. We were allocated a room in the coach house which is closer to the spa but not part of the main building. The room was like staying in my grandmas house, clean but very old fashioned. I know that’s supposed to be the charm of a place like this but I think they can find a way to combine the character with a bit of an update. I would say the spa area is basic and the massage my husband got was underwhelming given the high price. The highlight was the breakfast which was very nice, although it was spoiled by the fact I was told off by the waiter for making a phone call. I’m all for rules, but there was no warning anywhere that mobile phones are not allowed to be used so I felt quite embarrassed. This was a night away without the children so naturally I wanted to check in on them in the morning. Anyway, would I stay here again, probably not, but maybe staying in the main hotel and not being spoken to like a child would change my mind.

The History of this place was fascinating. Wonderful.

Lovely grounds for walking. Great public rooms. Dinner menu rather limited if you were staying more than a couple of days. Room was comfortable although bathroom could do with an update.

We had a family Sunday lunch here and then stayed overnight. The lunch was lovely, in a grand setting and with excellent service. We had a small room on the mezzanine floor, but it had a separate living room with a TV and was very pleasant. Our only criticism would be that the bath had only a hand shower and no curtain or screen, so if you just wanted a shower you couldn't avoid getting the floor wet. This may not be true of other rooms. The breakfast was good, except for the avocado on toast, which was mushy and unappetising. The house is impressive and has a fascinating history, and the surrounding parkland is lovely, and well worth walking around.

The sheer luxury of the hotel, combined with the facilities at the Spa. My wife had nail treatment. I was able to swim & sauna every morning.