Atomis Hotel Munich Airport by Mercure

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Hotel near the airport with 24 hours reception and parking facility.

The stay was perfect plenty of room

No air conditioning and the room was super duper hot all night. Expensive for no AC, no breakfast, and no pool. But very clean and the staff was very nice. The bathroom was beautiful.

Hotel was close to the airport for an early morning flight; shuttle was 9 EU per person. Hotel staff was very friendly and helpful. Hotel a bit dated and the A/C did not work well on the hot summer night in July we were there. Beds were very comfortable -- we were not there long enough to try either the bar/restaurant.

Very nice place to stay. Worth the money

Air conditioning was horrible. There had been a heat spell, but not in the last 2 days, and Wed evening when I checked in it had been raining and cool all day. I was given a room on the top floor (that was the maximum distance from the elevator). It was hot in the room. I blasted the A/C for 3 hours without effect. Not surprising, because no cool air came from the vent. I tried to sleep but finally called the front desk to complain. Night staff switched me to a room across from the elevator that was marginally better, but not by much. It was very uncomfortable, and I got a terrible night's sleep. I saw a small cockroach, there was a small speck of feces on the toilet bowl missed by the cleaning staff, and there was a half drunk water bottle in the refrigerator, both from a previous guest. My room was still overly warm in the morning, but when I went down to check out, the lobby was very nice and cool. I don't know if only the top floor was impacted by no A/C, but the situation was completely unacceptable and I would never stay here again. It is very rare for me to write a negative review, but I received an email solicitation from Hotel Atomis to rate them, and this bad experience is still fresh in my mind, so there it is.

Awful experience. Would sleep on the airport floor before I'd stay here again. Waited an hour for the city bus to take me to the hotel--it never came. There were so many people waiting that I knew there were too many if the bus came, so I spent 25 euros for a taxi. Not sure why they have a shuttle to the airport, but not one from the airport--makes no sense. When I checked in, they did not provide any info on wifi. I had to go back to the desk, wait in line, and request the info. The room was filthy. The carpet was so disgusting I wouldn't even put my dirty clothes on it when I was re-packing. Mold/mildew throughout the bathroom (I debated not taking a shower). A/C not working properly. Only 2 positives of the stay: room did have blackout curtains and the airport shuttle (which was cheaper than my taxi there) did run when it was supposed to. Do not stay here!!!

Very comfortable beds and pillows. Room was spacious. Shower was OK. We couldn't get the a/c to work but the room did have a window to open. Coffee pot and spoons needed to be cleaner but they were OK. I would stay there again. Staff was very helpful.

The hotel was clean, well run and only a short distance from the airport. My only complaint was the lack of any coffee maker in the room. Normally we would simply find a coffee shop nearby, but no such shop exists. We asked for a coffee, without the full buffet breakfast at their restaurant but were refused.

Clean, good airport shuttle, big room.