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2 adults, 1 room

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Malmaison Cheltenham

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Name: Malmaison Cheltenham
Address: Bayshill Road, Cheltenham, GB
Price range: From MYR 395.85
Rating: 4.3

Bayshill RoadSee map

RM 395.85per night

This is the cheapest price in 30 days, based on the rates on 25 Oct

Top reasons for booking

With a stay at Malmaison Cheltenham in Cheltenham, you'll be within a 15-minute drive of Cheltenham Racecourse and Gloucester Docks. This hotel is 9.3 mi (15 km) from Gloucester Quays and 0.2 mi (0.3 km) from Parabola Arts Centre.

Popular facilities

Bar

Restaurant

Free WiFi

24-hour front desk

Luggage storage

Business center

4.3/5Great 1K+ reviews

Exploring the area

Cheltenham Spa Station, 1.1km, About 18 mins from hotel by foot

Cheltenham Town Hall, 500m, About 7 mins from hotel by foot

Waitrose, 700m, About 11 mins from hotel by foot

Club Room

1 double bed or bigger

16 m²

Standard Double Room

1 double bed or bigger

14 m²

Club Deluxe Room

1 double bed or bigger

Cosy Double

1 double bed or bigger

13 m²

Club Deluxe Twin

2 beds

20 m²

Junior Suite

1 double bed or bigger

27.0 m²

Signature Suite

1 double bed or bigger

47.0 m²

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Reviews

Read all reviews

4.3/5.0

Great

1K+ reviews

Location

0.0

Services offered

4.4

Cleanliness

4.2

Atmosphere & facilities

4.2

Sai Tung

Reviewed: 20 Jul 2026

1.0/5.0

Below average

Stayed with partner

The staff are friendly and willing to help. However, the room has no air conditioning, which is different from what was listed on the booking site. The window can only be opened up a tiny bit, which is unhelpful and made for a very unpleasant summer night.

Mandy

Reviewed: 18 Jul 2026

4.0/5.0

Great

Solo stay

Lovely stay, great rooms and facilities, excellent breakfast and location super close to town centre. Only thing I found strange was no way to charge your phone with a cable, unless you brought your own plug to fit the cable in (so I had to plug it into the back of the television). And the wall radiator in the bathroom was roasting hot so when I got out the shower I got burnt by it. No way to turn it off and we've had a heat wave in the UK

Andrea

Reviewed: 17 Jul 2026

4.0/5.0

Great

Stayed with partner

Air conditioning that does not work in the heat is pointless. Lovely room and hotel spoilt by weak and pointless air conditioning and windows that did not open properly. Response from reception staff was that the air conditioning units couldn’t cope with the heat. Hard to believe. Was singularly unimpressed with the lack of customer service.

Anthony

Reviewed: 16 Jul 2026

3.0/5.0

Good

The room we were allocated had a fan in and it felt uncomfortable.

David

Reviewed: 8 Jul 2026

5.0/5.0

Fantastic

Stayed with partner

Great room - excellent facilities

Jensen

Reviewed: 6 Jul 2026

4.0/5.0

Great

Stayed with partner

Great staff and customer service, rooms nice and clean but air con was not brilliant and the sinks in the room would not put out cold water for more than 5 seconds and kept flowing extremely hot. Apart from that it was a nice stay

Darren

Reviewed: 27 Jun 2026

2.0/5.0

Below average

Stayed with family · For friends and family

There was a loud wedding and my room was over the outside area and by the stairs so the noise of the DJ was over bearing and interrupted sleep. We booked this hotel as a hotel - ie to have a nice room to sleep, which was not possible. The air con was also barely functioning so it was very warm on the room. I would not stay here again for fear of more parties. I am unsure why we were not allocated rooms away from the noise

Peter

Reviewed: 26 Jun 2026

4.0/5.0

Great

Solo stay

An excellently located hotel with great staff and a lovely ambiance

Zarah

Reviewed: 25 Jun 2026

5.0/5.0

Fantastic

Stayed with partner

Parking was small but available. Staff were very friendly & helpful. The room was well presented and clean.

Joyce

Reviewed: 22 Jun 2026

2.0/5.0

Below average

Stayed with partner

The room itself was uncomfortably small and made worse by poor design. The room had a wall through it with a long narrow area at one side which was of no practical use except to house all the powerpoints, thus making it impossible to use electrical devices in the main part of the room. Despite the excessive heat the room had not been cooled and we were given a fan which when plugged in would not stretch into the bed area. All in all an uncomfortable stay.

Overview

Malmaison Cheltenham

First open:2010-01-01

Rooms:61

Star rating:

Description

See all

Exploring the area

Transport

Cheltenham Spa Station

Train stations

1.1km

Attractions

Cheltenham Town Hall

500m

Waitrose

700m

Completely-Suzuki Stadium

2.0km

See map

Facilities & services

Popular facilities

Bar

Restaurant

Free WiFi

24-hour front desk

Luggage storage

Business center

General

Parking

Parking (additional charge)

Non-smoking throughout

Elevator

Hair/beauty salon

Accessibility

Wedding services

Safety & security

Safety deposit box

Business facilities

Meeting facilities

Banquet facilities

Cleaning services

Laundry service

Accessibility

Wheelchair accessible

Food & drink

Breakfast service (additional charge)

Activities

Library

See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 15:00 - Before 00:00

Latest check-out time:Before 11:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a fire extinguisher and a smoke detector

Note: Check-in policies vary by property. Please check carefully before booking

Other fees

Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children

Self parking fee: GBP 10.00 per night

Pet fee: GBP 25 per pet, per night

Service animals are exempt from fees

Rollaway bed fee: GBP 30.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Satisfy your appetite for lunch or dinner at Chez Mal Brasserie, a restaurant which specializes in British cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7 AM to 10 AM and on weekends from 8 AM to 11:00 AM for a fee.

See all policies

Stays nearby

1/5

Queens Hotel Cheltenham

4.5/5

Fantastic

1K+ reviews

400m from downtown,Cheltenham

RM485.13

Incl. taxes & fees: RM485.13

1/5

Premier Inn Cheltenham North West

2.7km from downtown,Swindon,Cheltenham

RM721.20

Incl. taxes & fees: RM721.20

1/5

DoubleTree by Hilton Cheltenham-Cotswolds

4.0/5

Great

1K+ reviews

1.4km from Leckhampton Hill,Charlton Kings,Cheltenham

Fitness

RM956.24

Incl. taxes & fees: RM956.24

1/5

Premier Inn Cheltenham Town Centre

500m from downtown,Cheltenham

RM292.41

Incl. taxes & fees: RM292.41

1/5

Holiday Inn Express Cheltenham by IHG

4.2/5

Great

1K+ reviews

700m from downtown,Cheltenham

Fitness

RM903.41

Incl. taxes & fees: RM903.41

1/5

Citrus Hotel Cheltenham by Compass Hospitality

3.9/5

Good

914 reviews

400m from downtown,Cheltenham

RM837.39

Incl. taxes & fees: RM837.39

Malmaison Cheltenham

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Select your room

Reviews