Embassy Suites by Hilton New York Manhattan Times Square

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Muy rico desayuno y el personal muy atento!

I loved the room, specially because is no carpet on it and how we can dim the lights! Restroom was big and comfortable and the breakfast was really good!

Great breakfast!

Everything was good but room 1808 which I had with my wife , the air conditioning was very poor it needs to be look at

Great location, great staff, really nice breakfast. Perfect for a short vacation in NYC

Amazing stay! The extras they provide were such a bonus and the beds were to die for!

Excelente

I called the hotel in advance to request a high-floor room and was assured that my request would be accommodated at check-in. Unfortunately, upon arrival, I was informed that no high-floor rooms were available and was assigned a room on a very low floor, just two levels above the breakfast and snack area. This was both disappointing and frustrating, especially since I was traveling with my spouse and young child. To make matters worse, the room's window faced a large wall only a few meters away, leaving virtually no view or natural openness. The experience genuinely felt like spending five days and nights in a confined space. The staff suggested that I return to the front desk before 10:00 a.m. on Sunday to see if another room became available. However, anyone traveling with family understands how impractical it is to pack up and relocate after already settling in and unpacking for a multi-night stay. I stayed for five nights, and based on this experience, I would not choose this hotel again. I also got the impression that reservations made through Expedia are treated as a lower priority compared to direct bookings. While I cannot confirm whether that is the hotel's policy, it certainly felt that way given how my room request was handled.

The room was a little tight, but the cleaning staff was amazing. Elevators were slow, breakfast was good, cocktail hour snacks were okay, but room was very quiet and comfortable. I would stay here again.

Great free breakfast in the morning and cocktail hour with appetizers. The rooms are small but that's New York City, especially in the midtown area. Within walking distance from Times Square, Empire State building and Broadway theaters. We did have a view of the Empire State Building, but I wouldn't recommend paying extra for that as you have to stand right in front of the window and look to the left to see it. Also the elevator takes a little bit of time, so I would request lower rooms next time and avoid the elevator wait by taking the stairs.