Hotel Clariana

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Check in took a bit of extra time, but was quick enough. Staff was overly helpful. They have a private parking lot that you can park in for the day at $10 or overnight stay for $20. Had to pay for 7 nights of overnight parking, but could come and go as i pleased, and they lock up the lot for security at Midnight. The room was big, with a mini fridge, microwave, coffee maker, and drinks or snacks you can buy. 2 bottles of water were complimentary each day. The beds were plenty big, with a large window that could be opened to the street. This hotel also had some of the fastest WiFi i’ve ever seen, which was great for all the work we had to do. A great hotel in Downtown San Jose. Close to so many restaurants that were walkable.

The hotel had a musty dirty odor. We were surprised when we first arrived that all doors were locked for security. Upon entering the reception area was behind solid glass. This was disturbing to know that the neighborhood was not safe. We used the one small elevator to get to our room through narrow dimly lit hallways. The room had an odd odor. Definitely not a place we were used to. We proceeded to find an alternative place and relocated within an hour. Most unsettling experience. Do not go to this hotel unless you are only looking to rent by the hour.

I was able to check in early! Great stay for the money, the location of the hotel is very good in regards to conventions!

Staff are great!

Front Desk super friendly accommodating.. Hotel is in the heart of downtown . Close bars restaurants entertainment. We had a great stay .

I don’t know a ton about this location in terms of being a good neighborhood or not. I do know it’s very convenient to the green line and the staff could not have been nicer. Security was high and worked well. The room was clean and the beds were comfortable.

Tried to charge me for parking when I didn’t have a rental. Bathrooms were not clean and did t feel nice to be in the shower .

Great stay and planning to stay again. The location was close to restaurants easy walk to the university. The staff was extremely nice.

Staff was very attentive and polite.

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