Springhill Suites by Marriott West Palm Beach

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Only stayed for 1 night, no complaints, I would stay there again.

Great

The a/c offin lobby and hallways too hot!!! The areas are too hot

Everything was perfect ! Great place to stay !

It was a nice stay with my daughters. The breakfast was good and the staff were nice.

ROOM WAS VERY CLEAN AND STAFF WAS EXTREMELY PLEASANT AND HELPFUL. WE ALL LOVED THE BREAKFAST BECAUSE THERE WAS SUCH A GOOD VARIETY.

Great location easy to get around

Very smooth experience all the way around.

stay. We have been loyal Marriott Bonvoy members for many years and recently stayed at one of your properties for seven days. Unfortunately, this experience fell well below the standards we have come to expect. The overall condition of the property was not well maintained. The towels, though freshly provided each day, had a persistent and unpleasant odor. The guest room itself was in poor condition—the carpet was heavily soiled with visible stains and grime, and the bathtub showed significant discoloration and buildup. Additionally, several aspects of the room’s cleanliness were concerning. The lamp shades were visibly dirty with noticeable water stains. The telephone appeared unsanitary, with dust and food debris present. The sofa had visible hair on it, and most concerning, there was hair on the bed linens where my son was expected to sleep. Given the reputation of SpringHill Suites by Marriott, this experience was both surprising and disappointing. Having spent over $1,500 on this stay, we expected a much higher standard of cleanliness and care. Unfortunately, this stay did not meet those expectations. Please have someone respond with adequate explanation.

Room was very clean and very roomy. Staff was excellent and so friendly. I would definitely stay here again.